Legal Eligibility Coordinator

# Legal Eligibility Coordinator Full-Time Day Shift

Department CSS-Legal Shift Details Day Shift, Monday-Friday; 8:00a-4:30pApply Now Job IDwd-JR141474

Posted September 15, 2026# Legal Eligibility Coordinator Apply Now Search More Jobs
** Join a team that delivers excellence.
** Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.

Join our team and experience firsthand what it's like to be part of a healthcare organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.

Imagine a career at one of the nation's most advanced health  part of an exceptional healthcare experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the  Best Hospitals  by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital
- Cedar Crest, Lehigh Valley Hospital
- Muhlenberg, Lehigh Valley Hospital
- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best healthcare possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.  
** Summary
* * Responsible for assisting patients and their families with the Medicaid application and eligibility determination process. This position serves as a liaison between patients, legal representatives, government agencies, and healthcare teams to ensure all required documentation is obtained, completed, and submitted timely and accurately. The incumbent proactively follows up with patients and external stakeholders to facilitate Medicaid approvals, reduce uncompensated care, and support compliance with federal and state regulations.

** Job Duties
*** Conduct outreach to patients, family members, care facilities, and designated representatives to obtain documentation required for Medicaid applications.
* Guide and educate patients and families on Medicaid eligibility requirements, application processes, documentation needs, and deadlines.
* Collect, review, verify, and organize financial, legal, and personal documentation to support Medicaid eligibility determinations.
* Prepare, submit, and track Medicaid applications, ensuring accuracy, completeness, and timely filing.
* Maintain detailed records of patient interactions, application status, documentation requests, and case outcomes.
* Collaborate with patients, attorneys, social workers, case managers, financial counselors, and government agencies to resolve application issues and secure approvals.
* Monitor pending applications, proactively address deficiencies or delays, and follow up on outstanding requirements.
* Partner with organizational leadership to identify patients requiring Medicaid assistance and support reimbursement optimization through successful enrollment outcomes.
* Ensure compliance with Medicaid regulations, HIPAA requirements, and organizational policies while maintaining confidentiality and reporting on application outcomes and productivity metrics.  
** Minimum Qualifications
*** Associate’s Degree in Healthcare Administration, Business Administration, Social Work, or related field; equivalent experience may be considered in lieu of education.
* 2 years experience in healthcare financial counseling, Medicaid eligibility, patient access, case management, revenue cycle operations, or a related healthcare field.
* Knowledge of Medicaid eligibility, application processes, healthcare reimbursement, and revenue cycle operations.
* Strong communication, interpersonal, and customer service skills, with the ability to build rapport with patients and families in sensitive situations.
* Proficiency with electronic medical records (EMR), Microsoft Office applications, and eligibility verification systems.
* Excellent organizational, analytical, and problem-solving skills, with strong attention to detail and follow-through.
* Ability to manage…