IMPACT Specialist; grant-funded; Stratford, NJ

This role involves managing and coordinating referrals to community and government services to ensure comprehensive support for patients with complex Health-Related Social Needs (HRSN) and providing direct teaching and/or mentorship to Jefferson staff and students.
** Job Description
**** Summary
* * This role involves managing and coordinating referrals to community and government services to ensure comprehensive support for patients with complex Health-Related Social Needs (HRSN) and providing direct teaching and/or mentorship to Jefferson staff and students.

** Job Duties
*** Conduct HRSN assessments and other critical screenings onsite in various clinical and community settings for patients and community members. Document screening results accurately and follow workflows to communicate positive screenings to relevant staff.
* Identify and implement the best fit resources for each individual based on eligibility criteria such as medical history, insurance coverage, and screening results.

This will often involve engaging directly with patients for clarification on needs and other relevant life circumstances and may involve collaboration with care team members when resource coordination is directly relevant to patient care (e.g., medication costs / potential to change medications)
* Provide training and oversight to students and staff on workflows and systems when supporting patients with Health Related Social Needs and facilitate learning through bedside teaching, case discussions, clinical demonstrations, and provision of constructive feedback
** Minimum Qualifications
*** Associate’s Degree in Public Health, Healthcare Administration or a related field or
* Bachelor’s Degree in Public Health, Healthcare Administration or a related field
* 3 years experience in healthcare or benefits assistance, particularly direct patient care, public health, social work, case management or customer service
* Proficiency in use of Microsoft Word, Excel, Outlook
* Proficiency in data entry and familiarity with electronic health record systems
* Ability to utilize resources effectively to overcome challenges and find solutions
* Ability to multitask, problem-solve, and work in a fast-paced environment
** Preferred Qualifications
*** Bilingual skills (English/Spanish)
* Prior experience working in a healthcare setting
* Prior experience in community engagement or customer service
** Additional Qualifications
*** Ability to stand or sit for extended periods
* Ability to perform computer searches and telephonic outreach
* Ability to work in hospital setting
* Comfortable wearing personal protective equipment (PPE) as required by hospital guidelines
* May require weekend or holiday shifts depending on hospital needs
* Requires travel to various on-site locations to conduct screenings, support on site staff/students, troubleshoot workflows, etc.
** Physical Demands
** Lift and carry 40-50 lbs. Examples:
Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift.  
* Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description

Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
** Salary Range
** The actual hiring rate will be determined based on candidate experience,…