Medical Assistant II; Bilingual

Assists the provider with examinations, treatment and special procedures. Assists providers and other allied health personnel as directed by established policies and procedures.

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non- sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure.
• Explains standard self-care procedures as directed by the provider.
• Provides assistance in the exam room which is not limited to the following:
• Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner.
• Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider.
• Completes necessary arrangements/organization of the treatment room prior to performing the procedure.
• Signing the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure.
• Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips.
• Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member.
• Charts and initials such action in the OMR.
• Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed.
• Prepares and delivers instruments for Central Service processing.
• Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients.
• Displays tact and courteous behavior when working with staff and patients.
• Actively participates in education programs and staff meetings that are scheduled by the department.
• Maintains a clean work place.
• Adheres to all Medical Center policies and procedures.
• Participates and responds, when assigned, to Code Blue emergencies.
• Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.

• 1000 hours of back office experience required (within 1 year).

• Health career school diploma.

• Basic Life Support

• Bilingual (English/Spanish) Level II required..

• N/A.

• This is a temporary position for approximately 3-6 months.
• May be reassigned to work within all areas of Specialties.
• Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program