Supervisor, Credit & Collections Grapevine, TX, US Posted

## Supervisor, Credit & Collections Grapevine, TX, United States Apply Now Find out how well you match with this jobJob :
5691

Date posted:
09/29/2026

Business Unit:
Finance Work Location Type:
Remote
** Why Join Omnicell?
** At Omnicell, we are transforming the future of healthcare through innovative solutions that improve operational efficiency and patient outcomes. As an
** AR Supervisor, Credit & Collections**, you will play a critical leadership role in optimizing revenue cycle processes, strengthening payer relationships, and ensuring accurate reimbursement for pharmacy services. This opportunity combines team leadership, process improvement, analytics, and cross-functional collaboration, allowing you to make a meaningful impact while growing your expertise in healthcare reimbursement and accounts receivable operations.
** What You'll Do
** As an
** AR Supervisor, Credit & Collections**, you will lead key payer-facing accounts receivable processes while supporting the success of the SPS Collections team.
** Primary Impact
** Drive operational excellence across payer collections, remittance processing, and reimbursement workflows to improve cash flow, reduce outstanding receivables, and support successful onboarding of new pharmacy locations.
** Key Responsibilities
*** Lead the establishment, maintenance, and optimization of Electronic Remittance Advice (ERA/835) and Electronic Funds Transfer (EFT) processes with third-party payers.
* Oversee new store implementation activities, ensuring timely setup of payer portals, Medicaid and Medicare access, dispensing system permissions, reconciliation services, and required file integrations.
* Partner with insurance carriers, third-party payers, and reconciliation vendors to resolve missing remittance information and payment issues.
* Conduct detailed accounts receivable reviews at the claim level, identifying, researching, and resolving outstanding balances using third-party AR platforms.
* Perform liability reviews and resolve open liabilities through effective analysis and follow-through.
* Investigate payment discrepancies, identify root causes, and implement corrective actions to improve reimbursement accuracy.
* Resolve approved deductions through appropriate adjustment entries and manage unauthorized deductions in accordance with established procedures.
* Convert paper Explanation of Benefits (EOB) documentation into electronic formats for upload and reconciliation within AR systems.
* Develop, maintain, and analyze reports, dashboards, and spreadsheets to monitor performance and identify trends.
* Support continuous process improvement initiatives that enhance reimbursement outcomes, operational efficiency, and team effectiveness.
* Stay current on healthcare reimbursement regulations, pharmacy billing requirements, and industry best practices through ongoing professional development and training.
* Ensure strict adherence to HIPAA requirements, company policies, and regulatory standards regarding confidentiality and data privacy.
** Who You Are
**** Minimum Qualifications
*** High school diploma or GED equivalent.
* 1+ year of experience in Accounts Receivable, medical billing, healthcare reimbursement, or a related revenue cycle function.
* Experience working with financial applications, databases, spreadsheets, and word processing software.
* Working knowledge of claims processing, payer reimbursement practices, and healthcare revenue cycle operations.
* Strong analytical and problem-solving skills with the ability to investigate and resolve complex discrepancies.
* Effective verbal and written communication skills, including the ability to professionally interact with payers, vendors, customers, and internal stakeholders.
* Strong attention to detail with demonstrated ability to manage multiple priorities in a fast-paced environment.
* Intermediate Microsoft Excel and data entry skills.
* Ability to maintain confidentiality and comply with HIPAA and regulatory requirements.
** Preferred Qualifications
*** Experience with in the pharmacy, specialty pharmacy, or healthcare services industry.
* Knowledge of electronic remittance advice (835), EFT enrollment processes, and payer portal administration.
* Experience with accounts receivable reconciliation, claims management, and payment posting systems.
* Familiarity with Medicaid, Medicare, and commercial payer reimbursement processes.
* Associate's degree or additional healthcare revenue cycle certification, or equivalent experience.
** How You'll…