Front Desk Representative; Bilingual

Redbird Surgery Center
3107 W Camp Wisdom Rd
STE 189
Dallas, TX 75237, USA

JOB TITLE
:
Front Desk Rep (Bilingual in Spanish)

GENERAL SUMMARY OF DUTIES
:

• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS
:

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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