Patient Care Coordinator, ObGyn​/UroGyn; Greenbrae

Patient Care Coordinator, ObGyn/Uro Gyn, (Greenbrae), Full-Time, Days page is loaded## Patient Care Coordinator, ObGyn/Uro Gyn, (Greenbrae), Full-Time, Days locations:
Greenbrae, CAtime type:
Full time posted on:
Posted 2 Days Agojob requisition  - 1760
** ABOUT MARINHEALTH
** Marin Health is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Health grades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
** Company:
** Prima Medical Foundation dba Marin Health Medical Network
*
* Work Shift:

** Day Shift (United States of America)
** Scheduled Weekly

Hours:

** 40
* * Job Description

Summary:

** The Patient Care Coordinator performs all clerical duties required to complete patient appointment/procedure scheduling, phones, and performs other related activities. S/he will respond to patients in a timely manner. S/he will provide exceptional customer service, including courteous, helpful, accurate, and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible
** Job Requirements, Prerequisites and

Essential Functions:

** Pay Range:$24.13 - $28.96 - $33.79
** Essential Functions and Responsibilities:
*** Answers multiple phone calls; responding to customer requests including, and not limited to cross-departmental appointment scheduling, screening and routing calls, takes messages and forward as appropriate
* Responsible in calling Insurance/Payers to check for eligibilities and acquiring prior authorizations for scheduled services
* Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs in accordance with established departmental protocol
* Provide doctor-patient support using reference documents and online knowledge base tool
* Participates actively in the achievement of organizational and departmental goals
* Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms
* Utilize all functionality of the telephone system and electronic medical records system in performing assigned job tasks
* Resolve patient problems of a limited scope and complexity.
* Observes confidentiality and decorum in conversation and behavior.
* * If MA qualified, may perform medical assistant duties if needed.
*
* Qualifications:

***
* Education:

*** High school diploma or General Educational Development (GED) certificate required.
* Completion of business school or related training, including computer courses preferred.
* Medical Assistant certification preferred.
*
* Experience:

*** One (1) years of progressive responsibility and directly related work experience.
* Experience with, and proficiency in, electronic medical records:
Use of EPIC software a plus.
* Computer proficiency:
Microsoft Office.
* Bi-lingual in Spanish desired.
** Accommodation:
** Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at  or Talent Acquisition.
** C.A.R.E.S. Standards:
** Marin Health seeks candidates ready to model our C.A.R.E.S. standards - Communication, Accountability, Respect, Excellence, Safety - which foster a healing, trust-based environment for patients and colleagues.
** Health & Immunizations:
** To protect employees, patients, and our community, Marin Health requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.
** Compensation:
** The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with Marin Health's compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.
** Equal Employment:
** All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other…