Ops Human Services Counselor Ii

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Date:
Oct 1, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884790

Agency:
Department of Health

Working Title:

OPS HUMAN SERVICES COUNSELOR II -

Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission
to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts
and its vision to be the
Healthiest State
in the Nation. Furthermore, the incumbent is expected to incorporate the agency values ofInnovation,Collaboration,Accountability,Responsiveness andExcellence in all aspects of their work.

The person in this position provides services to families targeted for outreach and care coordination of high-risk pregnant women and their infants in the Polk County area as determined by the Healthy Start program authorized by the 1991 legislature under the Healthy Start Act, 383.216 F.S., Chapters 100-113, and related activities which identify needs in this population. This position may serve clients that speak only Spanish, Creole, or other languages.

It may require performance of interpreter duties, if bilingual, or implementation of the Department'sLimited English Proficiency Plan.

Provides outreach, assessment of health, nutritional, developmental, social, environmental, and behavioral conditions, and care coordination of families. Coordinates services with other community agencies serving pregnant women, children, and families.

Uses screening instruments to assess pregnant women and infants. Act as liaison, communicator, and advocate for at risk pregnant women and children; interfaces with health care providers and other resources to improve service coordination. Promotes and encourages family self-help and self-responsibility.

Jointly develops written Family Support Plans with clients and families, identifies specific concerns, needs and priorities, and available resources. Specifies service objectives leading to improved health outcomes. Implements, evaluates, and monitors Family Support Plan Activities and enhanced services rendered to infants and pregnant women determined to be ks collaboratively with other community agencies involved with the family. Documents progress and periodically updates the plan using assessment of risk factors and needs.

Provides supportive counseling on a one-to-one basis. Educates with a preventative approach on various topics such as: smoking cessation, parenting education, breastfeeding, drug and alcohol avoidance, postpartum depression, childbirth, family planning, interconception care, childhood developmental stages, and nutrition.

Provides car seat education and hands on support to Healthy Start families, including assisting with proper installation and conducting safety checks on previously installed seats. Follows National Child Passenger Safety guidelines and maintains Child Passenger Safety Technician certification every three years to ensure families receive accurate, safe, and up to date guidance.

Document all client contacts and services provided in the designated Healthy Start client data system. Follows Healthy Start…