Clinical Associate; Field

The Clinical Associate delivers high-quality education, training, and go-live support for communication solutions within clinical environments. This role partners closely with cross-functional teams, including Customer Excellence, Product, Sales, and Customer Success, to ensure end-users, clinical leaders, and administrators gain the competency, confidence, and adoption needed to maximize product value and operational excellence.

• Conduct end-user training, instructor-led sessions, and customer-specific education programs focused on communication products and workflows within acute care and other clinical environments
• Partner with cross-functional teams to support product rollouts, adoption strategies, and go-live activities, ensuring smooth onboarding and optimaluse of communication solutions
• Identify user trends, workflow gaps, and training opportunities
• Promote best practices by applying a consultative approach to uncover operational challenges and drive successful outcomes
• Maintain current knowledge of product capabilities and healthcare communication and education trends to support effective training strategies and customer guidance

• Bachelors in a health care discipline required
• Current licensure or certificationrequiredin healthcare discipline
• Travelup to 90% for onsite training, go-live support, and customer engagements which may include nights and weekends

• Minimum 2 years of clinical experience
• Clinical consultative experience in a traveling role
• Hands on experience training in a clinical environment
• Proficiency with MS Office:
  Excel, Word, PowerPoint, Outlook

• USN
  : $69,500 - $110,900 USD Annual
• US5
  : $73,000 - $116,400 USD Annual
• US10
  : $76,500 - $122,000 USD Annual
• US15
  : $79,900 - $127,500 USD Annual
• US20
  : $83,400 - $133,100 USD Annual
• US30
  : $90,400 - $144,200 USD Annual

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