Distillery Tour Guide

Spirit of Gallo is a top spirits supplier in the United States by volume, driven by a mission to build the next great American spirits company and to meet the changing needs of consumers. Spirit of Gallo’s diverse portfolio of both owned and imported spirits includes standouts like High Noon, Four Roses Bourbon, New Amsterdam Vodka, Pink Whitney, Horse Soldier Bourbon, VMC Tequila Cocktails, and E&J Brandy.

Find the full portfolio here .

View our Corporate Values and Mission Statement here.

Are you passionate about storytelling, hospitality, and creating unforgettable experiences? At Four Roses Distillery, we're looking for a Tour Guide Host at our Cox's Creek location who brings energy, warmth, and genuine enthusiasm to every guest interaction. Whether you're leading a guided tour, crafting cocktails at Bar 1888, or welcoming a first-time visitor, you'll be the face of our brand — and we want that face to reflect the diverse world we serve.

In this role, you'll guide guests through immersive tours and tasting experiences, sharing your passion for bourbon through education and storytelling. You'll deliver exceptional hospitality from the moment guests arrive to the moment they leave, handling everything from reservations and walk‑in ticket sales to retail and e‑commerce orders. You'll also support events, maintain visual brand standards, and collaborate across teams to ensure every visit exceeds expectations.

No two days look the same, and that's what makes this role so exciting.

We're looking for someone who communicates confidently, thrives in a fast‑paced environment, and takes genuine pride in creating moments that keep guests coming back. You'll need a high school diploma (or equivalent) and at least six months of experience in retail, hospitality, food service, or customer service. You must be 21 or older, comfortable working weekends, and able to lift up to 50 pounds.

Experience with POS systems, tour guiding, or the bourbon industry is a plus — but your attitude and drive matter most.

We believe great hospitality starts with a great team. We welcome applicants of all backgrounds, identities, and abilities, and are committed to providing reasonable accommodations throughout the hiring process and beyond.

Ready to share your passion and pour some unforgettable experiences? Apply today!

• High school diploma or State‑issued equivalency certificate plus six months of retail sales, hospitality, food or customer service experience.
• Required to be 21 years of age or older.
• Required to work weekends and a flexible schedule as needed.
• Required to lift and move product weighing at least 50 pounds.
• Strong knowledge of Computer and software proficiency including MS Office (Excel, Word, PowerPoint, Access).
• Candidate is required to have a valid driver’s license, a safe driving record and reliable vehicle (if applicable) at the time of hire. This position will undergo a motor vehicle check (MVR) to confirm a history of safe and responsible driving. If needed, candidate must obtain the appropriate state driver’s license based on the position’s location within 30 days of hire.
• Excellent communication, customer service and organizational skills, especially attention to detail.
• Skilled in communication, presentation, sales and customer service.
• Experience executing tasks that required attention to detail and accuracy.
• Adhere to brand standards in product discussion with guests and to tour and tasting procedures per policy or as directed by a Supervisor or Lead Host.
• Complete STAR training and follow responsibility practices.
• Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.

• High school diploma or State‑issued equivalency certificate plus 2 years of retail sales, hospitality, food or hospitality experience reflecting increasing levels of responsibility.
• Knowledge of POS,…