Banquet Set

The Banquet team is responsible for the set-up and clean-up of food service for all banquet functions. Greets and welcomes clients in charge and anticipates all requests.

• Reviews and understands the Banquet Event Order (BEO); completes setup according to the BEO.
• Sets tables in assigned area (or checks to see that they have been set) correctly and uniformly, using clean, pressed linen (without rips, stains or tears); clean unspotted silverware; clean china with no chips or cracks; clean, unspotted glassware. Properly clean and fill table complements (salt and pepper, sugar, breadbaskets, etc.)
• Learns the menu for each function served and can explain the major ingredients and preparation methods for each item to be served.
• Is standing in assigned station at least 15 minutes prior to function start time.
• Acknowledges and responds to all guests' requests, advising supervisor if necessary.
• Keeps station neat and clean during service.
• Continuously patrols assigned station, refilling all drinks, removing service items and condiments per established policies and procedures.
• Ensures guest has everything they need.
• Use proper in-room clearing and aisle tray break down procedures.
• Returns all reusable table complements and condiments to be cleaned and refilled.
• Assist Captain or Manager in setting up buffet and other special food services tables/stations.
• Assist the Captain or Manager in breaking down buffet or other special food service tables and equipment.
• Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions, as assigned, following standard policies and procedures.
• Sets-up, tends and breaks down banquet bars, as assigned, according to standard policies and procedures.
• Return all excess food to the kitchen following all sanitation guidelines. No food or beverage is to be consumed by associates without prior approval from the Chef on duty.
• Complete any assigned side work, such as refilling condiments, shaking and sorting linen, hanging/storing drapes, cleaning/storing serving equipment and/or props, etc.
• Assists steward in keeping Banquet back hall, linen rack and storage areas neat, clean and organized.
• Learns and applies all procedures of proper service.
• Assist co-workers whenever needed.
• Remain up to date with hotel events and guests, as they affect the areas of responsibility.