Assistant General Manager, St. Mary Village
Listed on 2026-07-13
-
Hospitality / Hotel / Catering
Guest Services, Hotel Management, Event Manager / Planner
At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.
The Assistant General Manager plays a key leadership role y Village, supporting the General Manager in delivering exceptional guest experiences, leading teams, and ensuring smooth day-to-day operations. This hands‑on role is ideal for a hospitality professional who thrives in a fast‑paced environment and is passionate about team development, operational excellence, and creating memorable experiences.
This is a full‑time, seasonal role beginning July 2026. Staff accommodation available.
Roles & Responsibilities- Support the General Manager in overseeing daily operations.
- Lead, coach, and develop managers and team members to deliver exceptional guest service.
- Foster a positive, engaged, and service‑focused team culture.
- Collaborate with department leaders to ensure seamless operations and communication.
- Resolve guest concerns and support service recovery efforts.
- Respond to guest feedback, reviews, and surveys to drive continuous improvement.
- Champion a Safety First culture by identifying and reporting safety and maintenance concerns and supporting OH&S processes.
- Assist with labor management, departmental budgets, and operational reporting.
- Oversee staff accommodations, including room assignments, occupancy, inspections, and conflict resolution.
- Support recruitment, onboarding, training, and performance management initiatives.
- Lead weekly manager meetings as needed and ensure teams have the tools and resources required for success.
- Provide hands‑on support across departments and perform other duties as assigned.
Skills & Qualifications
- 1+ years of hotel leadership experience in an Assistant General Manager, Operations Manager, or similar role.
- Hospitality, Tourism, Business, or related education preferred; equivalent experience considered.
- Experience in seasonal hospitality, resorts, lodges, or concession operations is an asset.
- Strong leadership, communication, organizational, and problem‑solving skills.
- Proven commitment to exceptional guest service and team development.
- Experience supporting labor management, budgeting, and operational performance.
- Highly organized, detail‑oriented, and able to manage multiple priorities.
- Committed to safety, quality, and operational excellence.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. We specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.
Pursuit Perks- Join an inclusive, global team and make life‑long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays, dining, and retail.
- Access subsidized mental health and wellness resources.
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).