Airport Lounge Porter

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Full Time AD Lounge CVG, Hebron, KY, US

2 days ago Requisition

Join our team and receive a $200.00 sign-on bonus! Our team members are provided a $10.00 per day commute stipend for each day worked!

Pay Rate: $16.50 per hour

Hyde Park Hospitality is hiring a Full-Time Porter for The Club lounge located in the Cincinnati/Northern Kentucky International Airport!

The Porter performs a full range of duties and responsibilities in support of the lounge operations. Puts away deliveries in an organized and efficient manner. Cleans and organizes storage areas. Performs inventory count. Stocks and rotates food items in kitchen, pantry, and bar areas following FIFO method.

• Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm spirited.
• Guest Experience
  - Maintains a friendly, cheerful, and courteous demeanor at all times ensuring the highest level of guest experience.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking – Talking to others to convey information effectively.
• Conflict Resolution – deescalate situations in a professional and courteous manner.
• Problem Solving – develop solutions to remove obstacles to problems that may arise.

• Clean and organize storage areas utilizing FIFO (first in first out) method and ensure compliance with food safety and storing requirements.
• Maintain cleanliness and organization of all storage areas.
• Restock beverage stations, pantry, and kitchen with product to par levels utilizing a cart to move items from storage area(s) to appropriate lounge area(s).
• Put away deliveries in an efficient and organized manner following FIFO method.
• Maintain required log sheets (receiving log, temperature logs, etc.).
• Perform inventory count.
• Label and date products.
• Assist with cleaning of all lounge areas.