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Guest Services Specialist – Multi-Hotel Concierge
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-20
Listing for:
Pacific Hotel Management, LLC
Full Time
position Listed on 2026-08-20
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
The Pacific Hotel Management, LLC operates the Sheraton Palo Alto hotel and seeks a Guest Service Agent to be the first point of contact for guests. You will manage high volumes of calls, handle room service orders, and assist with front office tasks to ensure smooth arrivals, stays, and departures.
The role emphasizes delivering professional customer service, knowledge of hotel offerings, and coordination with multiple departments to maximize guest satisfaction.
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