Front Desk Lead & Guest Experience Director
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-31
Listing for:
mcrhotels.com
Full Time
position Listed on 2026-08-31
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Management, Event Management & Planning
Job Description & How to Apply Below
Sheraton New York Times Square Hotel is seeking an Assistant Director of the Front Desk to oversee the Front Desk and Guest Services teams, ensuring peak operating efficiency and professional guest handling. You will manage guests, resolve issues, and drive the team to exceed goals.
The role requires 4+ years in hospitality, strong leadership, and excellent communication. Expect a demanding, rewarding environment with opportunities to influence guest experiences and financial outcomes.
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