Events Manager

Description

Job Description

JOB TITLE:

Events Manager

DEPARTMENT:
Events

SUPERVISOR:
Assistant Director of Events

Responsible for soliciting new accounts, entertaining and maintaining relationships with existing accounts.

• Travel to meet with or call individual corporate clients by telephone to solicit annual and weeknight business.
• Meet and greet clients, conduct property tours and promote facilities and services. Answer customer inquiries.
• Develop client menus, write contracts and letters, as well as organize other arrangements as they relate to social and corporate events.
• Supervise and attend the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts.
• Prepare and present weekly and monthly sales reports.
• Regular attendance at all catering meetings and attendance when required at Food and Beverage Meetings and Department Head meetings.
• Attend various community, social and business events.
• Intimately know our competitive set.

• Thorough knowledge of service flow and capabilities in all revenue areas.
• Effective and professional written and verbal communication with internal and external guests.
• Ability to effectively network and market our property.
• Attendance for all special events, unless authorized by Director of Catering.
• Able to work independently.

• Ensure guest satisfaction by timely follow up correspondence.
• Adhere and support hotel and corporate policy and procedures.
• Maintain accurate administrative files.
• Be to work every day on time.
• Responsible for a monetary goal to be mutually agreed upon by the manager and the Director of Catering.
• Detail all events that the manager books.
• Keep abreast of current market trends.
• Heavily attend community and business events.
• Participate in the MOD program.
• Maintain a high level of professional appearance, demeanor and image of self and hotel.
• Finalize contracts.
• Trace leads to ensure timely finalization and re-solicitation.
• Support and monitor cleanliness and safety issues when touring the hotel.
• Be sales and profit minded.
• Stay through the second course of any food function.

• Able to use Microsoft Word and Excel.
• Strong multiple – project management skills.
• Good communication skills
• Ability to read, write and speak the English language fluently to interact with clients.
• Ability to analyze client needs and negotiate pricing.
• Ability to work under time pressures and extensive hours.
• Previous hotel experience required, operational food and beverage experience preferred.

• Any combination of education and experience equivalent to graduation from high school
• College degree preferred.

• Pass on incoming information and messages to clients when in-house.
• Purchase gifts for clients as directed; deliver packages and faxes.
• Assist in other departments as directed by management.

Equal Opportunity Employer

$55,000 - $60,000 Annual Salary