VIP SERVER

Job Details

Job Location:

Bodega Taqueria y Tequila FLL - Fort Lauderdale, FL 33301

The VIP Server plays a vital role in delivering an elevated and high-energy guest experience within Bodega’s nightlife environment by providing exceptional bottle service, driving revenue, and cultivating strong guest relationships. This position focuses on delivering premium service, maintaining a strong floor presence, and creating a dynamic and engaging atmosphere. The VIP Server will also support sales initiatives, guest retention, and overall operational excellence.

• Deliver a refined and high-touch VIP experience that aligns with Bodega’s brand standards and nightlife atmosphere.
• Serve as the primary point of contact for VIP tables, ensuring attentive and anticipatory service throughout the guest experience.
• Maintain a strong presence on the floor, proactively engaging with guests and adapting service style based on guest needs and energy levels.
• Build and maintain meaningful guest relationships to encourage repeat visits, brand loyalty, and long-term engagement.

• Execute VIP bottle presentations with precision, professionalism, and attention to detail.
• Present and recommend bottle selections confidently, demonstrating strong product knowledge and awareness of premium offerings.
• Prepare and maintain table setups, including glassware, mixers, garnishes, and presentation elements.
• Monitor table activity and consumption, proactively recommending additional products, upgrades, or enhancements.
• Ensure all orders are accurately entered, tracked, and closed out in accordance with company procedures.

• Drive revenue through strategic upselling of bottle service packages, premium spirits, and curated guest experiences.
• Maintain a strong understanding of pricing structures, product positioning, and promotional priorities.
• Actively contribute to achieving and exceeding individual and venue-wide sales goals.
• Support brand initiatives by promoting featured products, partnerships, and activations.

• Cultivate and maintain a personal network of guests through professional relationship-building and consistent engagement.
• Encourage repeat business by providing exceptional service and personalized guest experiences.
• Proactively support VIP reservations, table bookings, and guest return visits through outreach and hospitality-driven engagement.
• Represent the brand both in-house and externally in alignment with company standards.

• Work collaboratively with bartenders, barbacks, hosts, security, and management to ensure seamless service execution.
• Communicate effectively regarding VIP arrivals, guest needs, and service opportunities.
• Maintain cleanliness, organization, and readiness of all assigned service areas throughout the shift.
• Support opening and closing procedures, including table setup, breakdown, and restocking.

• Demonstrate flexibility by supporting traditional dining or floor service responsibilities as needed based on business demands.
• Participate in the execution of private events, large-format reservations, and special activations, adapting service style accordingly.
• Uphold consistent service standards across all service formats to ensure a seamless guest experience.

• Maintain awareness of venue dynamics, including music programming, guest flow, and overall energy of the space.
• Contribute to a vibrant and engaging atmosphere while preserving the exclusivity and integrity of VIP service areas.
• Collaborate with leadership and security to manage sections, guest flow, and overall service pacing.

• Provide professional, courteous, and efficient service in a high-volume, late-night environment.
• Address guest concerns promptly and appropriately, escalating when necessary.
• Ensure compliance with company policies, health and safety standards, and responsible alcohol service guidelines.
• Maintain composure and professionalism during peak business hours.

• Actively promote Bodega’s events, entertainment programming, and featured offerings to guests.
• Support marketing initiatives through guest engagement and participation in venue activations.
• Consistently represent the brand with professionalism, confidence, and a guest-first mindset.

• 1+ year of experience in nightlife, hospitality, or VIP service preferred.
• Strong sales skills with the ability to upsell and drive revenue.
• Excellent communication, interpersonal, and relationship-building skills.
• Must demonstrate a high degree of professionalism and the ability to work effectively in a fast-paced environment.
• Ability to speak English clearly, distinctly, and cordially with guests and team members.
• Ability to read and write English to understand and interpret procedures and…