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Guest Services Pro: Front Desk & Guest Experience
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-06
Listing for:
Sonesta International Hotels Corporation
Full Time
position Listed on 2026-09-06
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Sonesta International Hotels Corporation is seeking a Guest Services Agent to ensure top-tier guest experiences at the front desk and support the Operations Manager. You will serve as the primary contact for front desk technology, while delivering Sonesta Service across guest interactions and reservations.
The role requires strong English communication, basic math, and cash handling with a focus on upselling and seasonal pricing strategies.
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