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VIP Guest Care Host: Elevate Stays & WOW Moments
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-06
Listing for:
MGM Resorts International
Full Time
position Listed on 2026-09-06
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
MGM Resorts International in Atlantic City is seeking a Host of Customer Care to set the stage for guest experience with a welcoming smile and attentive service. You will understand guests' stories and needs to own their experience and create WOW memories beyond their stay.
In this role you will assist guests with reservations, inquiries, and concerns; anticipate needs, record data in reservation systems, process deposits, and collaborate with hotel managers to improve performance.
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