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Housekeeping Manager

Job in Northern, Floyd County, Kentucky, USA
Listing for: Thesaguaro
Full Time position
Listed on 2026-09-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 52000 - 73000 USD Yearly USD 52000.00 73000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Benefits:

  • Health insurance
  • 401(k)
  • 401(k) matching
The Role

We are seeking a dynamic Housekeeping Manager to join our team who preferably also resides in the Washington DC Ward 1 Area. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. This is a fast-moving business, our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you.

Being an active communicator who is a team player and detail-oriented is a must to ensure a uniquely brilliant service experience for our guests. The Housekeeping Manager will report directly to the Director of Housekeeping.

Who We Are…

The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.

The Property…

From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door. At the LINE DC you have a unique opportunity to work in a beautiful, vibrant space deeply connected to the Adams Morgan community and to play a defining role in shaping its next chapter.

At The LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.

Essential Functions….
  • Must be courteous and gracious, maintaining a professional demeanor at all times
  • Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
  • Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
  • Maintain “open door” communication with employees
  • Inspect all arriving hotel rooms, public spaces, exteriors and back of house daily and make necessary adjustments
  • Notify Maintenance Department of any rooms that need to be placed out-of-order for maintenance concerns
  • Monitor housekeeping staff to ensure early room cleanliness for prompt check in
  • Ensure Associates are briefed on daily needs
  • Respond appropriately to guest complaints
  • Implement and enforce appropriate service recovery guidelines in order to ensure total guest satisfaction
  • Possess a thorough understanding of the Property Management System
  • Adhere to all standard of operations, policies and procedures, manuals, memos and verbal instructions
  • Determine appropriate staffing levels for forecasted business and schedules employees accordingly
  • Implement process for providing employees with customer service, technical and safety training on an ongoing basis
  • Schedule and regularly conduct routine inspections of the guest rooms, corridors and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company
  • Supervise the laundry operation (and/or outsourced relationship)
  • Monitor assigned departments with compliance to safety standards
  • Coordinate room availability with the Front Office Manager
  • Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
  • Ensure that current information on rates, packages and promotions is available for housekeeping knowledge
  • Anticipate low occupancy periods and coordinate blocking of rooms with Front Office Manager to maximize labor costs, deep cleaning and maintenance of rooms
  • Establish par levels for supplies, linen, uniform and equipment
  • Complete requisitions to replenish shortages or additional items needed for the anticipated business and balancing check book
  • Ensure that work is accurate, thorough, and to the standards of the Executive Housekeeper and the company
  • Develop…
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