Jolene's Host

Herschend isseekingawarmandenthusiastic Host toadd to ourrestaurantoperationsteamforour newest hospitality venture,
Dolly Parton'sSong Teller
Hotel, locatedin the heart of Downtown Nashville.

The ideal candidate is driven toprovideexcellentdining experiences for our guests through proper steps of service andmaintaina great work environment for our fellow hosts and vendorsat

Jolene's,an85 seat lounge on the top floor of the hotel.

Inspired by Dolly Parton's epic career and trailblazing spirit,
Song Teller Hotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.

The Jolene'sHostpositionprovides a unique opportunity for the right individualtobe involvedinopeningeffortsfor Dolly Parton'sSong Teller Hotel featuring
245rooms,twoF&BEntertainmentvenues, amarket,and Dolly Parton's Museum.

The position is responsibleforensuringthe consistent delivery of the brand experiencethroughwelcoming our guests and guiding them to their seats.

Toachieve success in this role,one must drive results while adhering to our Heartspitality®culture.

This position requires genuine passion forprovidinghospitalityto match the incredible views of the city provided at Jolene’s.

Song Teller Hotel Nashville is more than just a place to rest yourhead,it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor
-it's an experience as unforgettable as the entertainer herself.
Song Teller
Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconichostessherself!

• Checks with Manager for daily objectives
• Inspects host desk/area for proper cleanliness and confirm supplies are all properly stocked
• Greet guests with a smile and deliver the welcomed message as trained by manager
• Seat guests using
  
  Opentable, bringing proper menus and communicate to servers/bussersvia chit when necessary
• Maintains a clean and sanitary environment in compliance with all local and federal health codes
• Performs service,busserand runner duties as appropriate
• Must be willing to work in other disciplines within the department as directed by management
• UsesPOS accurately. Handles credit card transactions as directed
• Participate inupsellingstrategies as directed by management
• Participates in daily line ups
• Practices service standards and current training throughout service. Assumes duties of Supervisor in absence or as directed

This job description is not an "all-inclusive' list of the duties and responsibilities of this position or of the skills and abilitiesrequiredto perform this position.

• Restauranthostexperiencepreferred
• Previous restaurant host technology preferred
• Must be able to obtain Food handler certification
• Mustbe at least 18years old
• Basic computer knowledge and usage preferred
• Must pass a pre-employment background check

Dolly Parton'sSong Teller Hotel  is thenewest hospitality ventureof Herschend, theworld's largest family-owned themed attractions company that'sbeen Bringing Families Closer Together by Creating Memories Worth Repeating ® for seven generations. Our 12,000+ passionate employees (hosts) collectively entertain 15 million guests each year across our two-dozen wholesome family entertainment brands. Each offers distinctive experiences that inspire discovery and deliver on Herschend's commitment that every guest leaves with two things: a smile and a deeper connection with one another.

The heart of Herschend's success has long been the world-renowned hospitality that'srooted in our DNA. We call it Heartspitality®.It's a unique culture that blends our ethos of Leading with Love and our purpose of Bringing Families Closer Together by Creating Memories Worth Repeating® to create real impact and joy that spreads through our hosts to our guests and out into our communities.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.