Seasonal Pool Attendant

Essential Job Duties and Responsibilities

• Guest Assistance & Service:
• Greet and welcome guests to the pool area with a friendly and professional attitude.
• Assist guests with finding seating, providing towels, and ensuring that they have everything needed to enjoy their time at the pool.
• Respond to guest inquiriesregardingpool amenities, hotel services, and local attractions.
• Provide excellent customer service, ensuring that guests feel comfortable and have a positive experience throughout their visit.
• Address guest concerns or issues promptly and elevate to the Pool Supervisor or Manager as needed.
• Pool Area Maintenance:
• Maintain the cleanliness and organization of the pool area, including removing trash, cleaning lounge chairs, and ensuring that the poolside area is free of debris.
• Set up and arrange poolside furniture, umbrellas, and towels to ensure an inviting and comfortable environment for guests.
• Ensure that poolside amenities such as towels, water, sunscreen, and other guest necessities are well-stocked and replenished as needed.
• Safety Monitoring:
• Monitor pool activities to ensure that all safety protocols arebeing followed by guests.
• Ensure that guests adhere to pool rules and regulations, such as no diving in shallow areas and no running on pool decks.
• Respond quickly to any safety concerns, incidents, or accidents around the pool area, and alert the appropriate personnel(lifeguard, supervisor, or security) if necessary.
• Be familiar with emergency procedures andassistin case of an emergency, including first aid or contacting medical professionals as required.
• Guest Comfort & Services:
• Assist with poolside service requests, including arranging forfood and beverages, setting up shade or towels, or fulfilling other guest needs.
• Provide guests with information about available pool services, events, or special promotions within the hotel.
• Maintain a positive, friendly, and professional demeanor to enhance the overall guest experience at the pool.
• Inventory & Supply Management:
• Ensure that towels, lounge chairs, umbrellas, and other pool equipment are in good condition and available for guests.
• Assist with the inventory of pool supplies, such as towels, sunscreen, and refreshments, and report any shortages to the Pool Supervisor.
• Ensure that pool area storage isorganizedand all equipment is stored correctly after use.
• Health & Safety Compliance:
• Follow health and safety guidelines to ensure a clean and safe environment for guests and staff.
• Assistinmaintainingcompliance with all pool safety standards, including water qualitychecksand ensuring proper signage is visible.
• Report any safety hazards, such as wet floors, faulty equipment, or unsafe conditions, to the Pool Supervisor immediately.
• Monitor guest behavior and ensure that safety procedures are adhered to, such as the use of life jackets or floatation devices.
• Work closely with other pool and recreation team members to ensure a smooth and efficient operation.
• Assist the Pool Supervisor or Manager with pool events or special requests.
• Communicate with housekeeping, security, and other departments to coordinate pool area needs and guest requests.

• High school diploma or equivalent preferred.
• Previous experience in hospitality or guest service roles, particularly in a pool, resort, or recreational setting, is preferred but not required.
• CPR and First Aid certification is a plus (training may be provided).

• Strong customer service skills with the ability to engage guests in a friendly and welcoming manner.
• Ability tomaintaina clean, organized, and safe pool area.
• Basic knowledge of pool safety and maintenance procedures.
• Good physical stamina and the ability to stand for extended periods, lift and carry pool supplies,…