Luxury Front Desk Lead & Guest Experience Mentor
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-09
Listing for:
Transwestern
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
Hotel Granduca Houston, a luxury boutique property and part of Transwestern Hospitality Group, seeks a Lead Front Desk Associate to elevate guest experiences. You will mentor the front desk team, oversee check-in/check-out, coordinate rooming for groups and VIPs, and ensure room profiles and billing preferences are accurately documented.
The ideal candidate has 2+ years at a front desk in a luxury hotel, hospitality education preferred, and proficiency with Opera Cloud, Alice, Open Table and
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