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Front Office Team Leader - Guest Experience
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-09
Listing for:
Pasea Hotel
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Pacific Hospitality Group is a front office leadership role focused on guiding Guest Service, Registration, and related front desk operations to deliver memorable guest experiences. The position emphasizes coaching staff, ensuring accurate check-ins/outs, and maintaining billing accuracy while upholding hotel policies.
Success requires 2+ years in related roles, strong customer service, communication skills, and the ability to mentor teams to achieve high guest satisfaction and smooth operations.
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