Room Attendant Closes

JOB TITLE :
Room Attendant (Must be 18 years of age or older) DEPARTMENT:
Hotel SALARY:
Grade 4

Range Start $17.19/hourly

Range End $25.79/hourly

The essential duties and responsibilities outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this position, however, are not all inclusive:

• Cleans guest rooms and public areas in accordance with established standards including, but not limited to, vacuuming, dusting, making of beds, cleaning bathrooms (tub, sink, toilet, and tiles), and emptying trash
• Complies with housekeeping procedures, safety guidelines, and security procedures
• Folds linens and maintains ample stock on cart of supplies needed to clean rooms and public areas
• Replenishes bathroom supplies including, but not limited to, towels, soap, shampoo, and drinking glasses
• Restocks each room’s Guest Services Binder with all information as needed
• Moves furniture, straightens bed, tables, curtains, and bedspreads
• Washes interior windows, door panels, and sills
• Empties wastebaskets and sanitary disposals. Transports trash and waste to disposal area
• Reports maintenance deficiencies to the Hotel Manager, Housekeeping Supervisor, and Facilities Department team members
• Checks all furnishings and equipment (lights, radios, etc) for needed repairs or maintenance
• Sweeps, scrubs, polishes, and dusts floors, fixtures, and furniture
• Cleans rugs, carpets, upholstered furniture, and draperies
• Notifies Facilities Department team members to clean exterior areas as needed
• Organizes and arranges guest belongings as necessary to present a clean and orderly room
• Checks all rooms for smoke odors and uses a cleaning machine as needed to remove odor
• Reports all articles left behind by guests in accordance with policies and procedures
• Maintains an accurate Room Attendant list and notifies the Front Desk of early/late departing guests and occupied/unoccupied rooms
• Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Resort & Casino
• Performs all duties in a manner that adheres to the guest service standards established by the Resort & Casino’s guest service program
• Other duties as assigned by the Hotel Manager

The education requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position; however, higher levels of education than required will be reflected during the recruitment process:

• A High School diploma, or the equivalent thereof, is preferred

The experience and knowledge requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position; however, higher levels of experience and knowledge than required may be reflected during the recruitment process:

• Must be 18 years of age or older
• A strong combination of written and verbal communication skills to write, read, and comprehend written correspondence is required
• The ability to effectively communicate with guests and team members in a positive manner is required
• A minimum of one (1) year of related experience and/or training is preferred

The physical requirements outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this job:

• Continuously stands and walks
• Frequently bends/stoops, climbs, reaches above and…