Bar Manager; Bar Chimera)

We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison.

Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project brings together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept, Bar Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake.

Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.

The Bar Manager is a dynamic hospitality professional responsible for all aspects of the customer experience at Bar Chimera.

They are involved in service, interacting positively with customers and promoting services, as well as leading all team members in running an efficient and profitable operation, developing the beverage menus, managing day-to-day bar operations, maintaining high bar and service standards and conditions, and fostering a positive environment.

• Promotes the core values and culture of COTE and Chimera, including but not limited to excellence in food and beverage, service, and hospitality.
• Liaises between the FOH and culinary team during service.
• Provides and oversees the service for all VIP customers when on property.
• Develops positive customer relationships and addresses customer service needs. Responds to customer feedback as needed.

• Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc.
• Manages hourly employees in their daily responsibilities at Bar Chimera , providing clear, effective direction.
• Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed.
• Performs all back office POS functions including employee profile and menu creation.
• Plans, executes and communicates all promotions and company information effectively and efficiently.
• Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance;
  Address all DOH violations immediately.
• Promotes and practices safe work habits, identifies and resolves potential safety hazards;
  Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
• Ensures that all team members are educated on our products and services. Develop and execute regular educational programs and training on cocktails, spirits, and beer for the service team.
• Ensures that all Bar Chimera drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Participates in community events and helps to ensure corporate social responsibility goals of the company are met.
• Develop Steps of Service and Standard Operating Procedures for the bar program in conjunction with the General Manager and Principal Bartender.
• Cultivate positive, professional relations with all beverage vendors.
• Maintain and utilize daily, weekly, quarterly, and annual financial reporting tools as directed by the General Manager and Principal Bartender.
• Ensure proper bar team coverage per the needs of business while maintaining target labor costs.

• Interviews, hires, trains, supervises, manages, mentors, coaches, counsels, and evaluates hourly Bar Chimera employees
• Acts as role model for outstanding service;…