Director of Resort Operations - Luxury Private Housing

Description

We are deeply honored to share that Little Palm Island has once again been awarded Three MICHELIN Keys for 2026
, a recognition of our extraordinary island sanctuary and the gracious hospitality that surrounds every stay.

Personal by nature, Little Palm Island invites guests to immerse themselves in quiet seclusion, globally inspired wellness and exceptional culinary artistry that create a true sense of place.

Thank you to our guests, team members and partners who make this achievement possible.

Little Palm Island is one of a kind. Situated on a private island, 30 minutes from Key West, Little Palm is accessible only by our private ferry departing from the shore station. With a selection of 30 luxury suites, a Balinese-style spa, the main attraction is the exclusive waterside dining overlooking the Atlantic Ocean.

For decades, guests have come to experience this exotic destination, award-winning fare, uncompromising service within a luxurious, yet comfortable Island atmosphere. After a recent multi-million-dollar renovation, prompted by Hurricane Irma, we are welcoming guests to a new and improved Island escape experience while maintaining the magic that is Little Palm Island.

Are you ready to trade the ordinary for the extraordinary?

We’re searching for a seasoned hospitality leader with a taste for adventure and a passion for excellence to manage operations on one of the world’s most exclusive private island resorts. Designed for Ultra-High-Net-Worth Individuals, this hidden gem demands more than just operational know-how—it calls for someone who understands what true luxury feels like and can deliver it flawlessly, every time. The right candidate will help drive the Managing Director and NHHR's vision for this magnificent property.

As the Island Resort Manager, you’ll be the heart and soul of the guest experience. You’ll inspire a high-performing, energetic team across rooms division, to include wellness, property ops and marine services—ensuring every detail exceeds expectations. You’ll also forge meaningful, discreet connections with elite guests, making their stay as seamless as it is unforgettable.

We’re looking for someone with:

• A proven background in luxury resort
  , island experience
  , or hospitality management
• Hands-on, operationally driven leader with a visible presence across the property—equally comfortable setting strategic direction, mentoring teams, and stepping in wherever needed to ensure an exceptional guest experience at every touchpoint.
• Deep experience working with UHNW clients
• A calm, solution-driven mindset and hands-on leadership style
• A readiness to embrace the beauty and remoteness of island life
• Direct of oversight of Operations Departments such as Spa, Boutique, Concierge Services and Guest Services

To be successful in the role of Resort Manager, you bring a highly professional, welcoming personality, combined with experience leading a team in a luxury setting, including all administrative responsibilities. Your "can do" attitude finds a way to navigate the complexities of running a world class resort situated on a four acre Island, three miles out to sea. In return, you enjoy a highly rewarding career experience like none other, in a beautiful environment unmatched anywhere in the Country

Lead the daily operations of a luxury resort, ensuring exceptional guest experiences, operational excellence, and consistently high service standards. Oversee department leaders, develop high-performing teams, drive financial performance, and maintain a culture of personalized, anticipatory hospitality. Partner with executive…