Hospitality Manager-Main St. William Chris Vineyards

All Jobs >
Hospitality Manager-Main St. William Chris Vineyards

Hospitality Manager-Main St. William Chris Vineyards
Fredericksburg

Description

Job Title: Hospitality Manager

Location: Main St

FLSA Classification /

Pay Type:

Exempt / Salary

Salary Grade: DOE (to be determined)

Reports To (Title): Senior Hospitality Manager

Direct Reports: Tasting Room / Hospitality Team Members

Date Created or Revised: 09-18-26

William Chris Wine Company is a premium wine company headquartered in Texas and encompassing nine industry-leading brands:
William Chris Vineyard (WCV), Uplift, Rebecca Caroline, Skeleton Key, Grower Project, Yes We Can, Sway Rosé, Wine for the People, and La Valentia. Our flagship brand, WCV, was named the 31st Top Vineyard in the World. We also own and operate the Hill Country Wine Academy. We don't follow trends, we create them. We are the leading producer of Texas-grown wine, we're on a strong trajectory for future growth and brand expansion, and we are looking for ways to share a piece of our world with more people.

The Hospitality Manager oversees daily tasting room operations, ensures consistent and elevated guest experiences, and leads a portion of the hospitality team. This location is staffed by two Hospitality Managers who wear multiple hats and share responsibility across all three primary functional areas — Administration & Reporting, Operations & Logistics, and Training & Team Development — rather than each specializing in a single function.

• Exempt from overtime under the FLSA executive exemption (29 CFR § 541.100)
• Opportunities for training and professional development
• 50% discount on most wines in the WCWC portfolio
• Free monthly wine allocation depending on tenure
• A great team to work with in a beautiful environment
• …and more!

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Interview, hire, schedule, and manage tasting room staff.
• Track and reconcile daily sales, tips, and cash handling procedures.
• Maintain and monitor scheduling software and staff timekeeping.
• Report performance data weekly, monthly, and quarterly to senior leadership.
• Ensure adherence to TABC and labor law compliance.

• Monitor facilities, grounds, parking, and environmental presentation.
• Manage tasting room wine and merchandise inventory and reorder processes.
• Oversee execution of events in collaboration with Wine Club and Events teams.
• Menu and experience planning as needed.
• Direct and oversee the logistics team for tasting room operations and events.

• Provide real-time coaching and performance management using KPIs.
• Hold regular team meetings for morale, communication, and education.
• Collaborate with the Director of Education on training programs and elevated experiences.
• Participate in performance reviews, onboarding, and mentorship of new hires.

• Ensure readiness of tasting spaces, including cleanliness, presentation, and inventory.
• Respond to and resolve guest concerns and service recovery opportunities.
• Communicate the company vision, values, goals, and culture consistently.
• Deliver outstanding service to members, guests, and prospective members.

• Additional duties as assigned
• Exceptional communication, team-building, and organizational skills
• Creative and outgoing, with strong leadership skills
• Passionate about achieving and exceeding team and company goals
• Working knowledge of wine service, hospitality systems, and inventory management practices
• Proven track record in guest satisfaction, team development, and operational efficiency

• Superv…