Houseperson- Housekeeping

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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

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About Thompson Dallas

Thompson Dallas is a luxury lifestyle hotel in the heart of Downtown Dallas, known for exceptional service, sophisticated design, and memorable guest experiences. At Thompson, we believe every detail matters, and our colleagues play a vital role in bringing our brand to life.

Position Summary

The Houseperson plays an important role in supporting the Housekeeping team and maintaining the cleanliness and presentation of the hotel. This position assists Room Attendants with supplies, linen distribution, trash removal, public area upkeep, and special projects to help ensure guestrooms and public spaces meet Thompson and Hyatt brand standards.

Responsibilities

• Support Room Attendants by delivering supplies, linens, amenities, and equipment throughout the shift.
• Remove soiled linens, trash, and recyclables from guest floors and housekeeping carts.
• Restock housekeeping carts, linen closets, and storage areas.
• Maintain cleanliness and organization of housekeeping closets, service areas, and back-of-house spaces.
• Clean and maintain assigned public areas, hallways, elevators, stairwells, and guest-facing spaces.
• Assist with special projects, deep cleaning assignments, mattress moves, and room setup needs as assigned.
• Deliver guest-requested items promptly and professionally.
• Report maintenance concerns, safety hazards, and cleanliness issues to the appropriate departments.
• Support housekeeping operations to ensure guestrooms are guest-ready and meet brand standards.
• Follow all hotel safety, sanitation, and security procedures.
• Perform other duties as assigned to support the operation and guest experience.
• Free onsite parking
• Complimentary and discounted Hyatt hotel stays worldwide
• Medical, Dental, and Vision Insurance (eligible colleagues)
• Retirement Savings Plan
• Paid Time Off
• Career growth opportunities with Hyatt Hotels & Resorts

Hyatt Values: Empathy | Wellbeing | Respect | Integrity | Experimentation | Inclusion

• Previous housekeeping, janitorial, or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication and guest service skills.
• Ability to work in a fast-paced environment.
• Must be available to work weekends and holidays.

Physical Requirements

This position is physically demanding and requires frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and lifting throughout the shift. Candidates must be able to transport linens, supplies, and equipment; push housekeeping carts and linen carts; and regularly lift and carry up to 50 pounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.

Grand Hyatt Atlanta in Buckhead | Atlanta , GA , US

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