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Ice Rink Guard- Meritage Resort & Spa

Job in Northern, Floyd County, Kentucky, USA
Listing for: Pacific Hospitality Group
Full Time, Seasonal/Temporary position
Listed on 2026-10-05
Job specializations:
  • Hospitality / Hotel / Catering
    Event Staff/ Venue Crew
  • Sports/Fitness/Wellness
    Event Staff/ Venue Crew, Recreation & Leisure
Salary/Wage Range or Industry Benchmark: 18 - 24 USD Hourly USD 18.00 24.00 HOUR
Job Description & How to Apply Below
** Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do.

We are focused on long-term value creation and sustainable growth.
**** Our Guiding Principles:
**** Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
**** Ice Rink Guard
**** Seasonal Employment Period:
November 13, 2026-January 10, 2027
**** Pay:** $21.00
** Merry Meritage | Meritage Resort & Spa
** Merry Meritage at Meritage Resort & Spa is a seasonal holiday experience featuring an outdoor ice rink, festive activations, family entertainment, and memorable guest experiences throughout the holiday season. Our ice rink team plays an important role in creating a safe, welcoming, and enjoyable environment for guests of all ages and skating abilities.

We are looking for exceptional Ice Rink Guards to join our seasonal team. This role is ideal for a confident skater who enjoys working with the public, takes safety seriously, and is passionate about creating positive guest experiences.

As an Ice Rink Guard, you will monitor the rink, assist guests, enforce safety rules, respond to incidents, and help ensure that every skating session operates smoothly. You will work alongside the Ice Rink Manager and other team members in a fast-paced, outdoor environment that requires strong communication, attention to detail, and a welcoming attitude.
** Who You Are
** You are a proficient skater who is comfortable skating for extended periods and working with guests of all ages and skill levels. You are approachable, alert, dependable, and able to remain calm and professional while managing a busy public environment.

You understand that safety and hospitality go hand in hand. You are comfortable enforcing rules in a friendly and respectful manner, assisting beginning skaters and families, and responding quickly when guests need help. If you enjoy creating memorable holiday experiences and take pride in helping guests feel safe and welcome, you will fit right in at Meritage Resort & Spa.
** What You'll Do
*** Monitor the ice rink and surrounding areas to promote a safe and enjoyable guest experience.
* Enforce all rink rules, safety procedures, session guidelines, and capacity limits in a friendly and professional manner.
* Assist guests with rink procedures, skating questions, session information, and general resort information.
* Help children, families, beginning skaters, and guests who require additional assistance.
* Identify and respond appropriately to unsafe behavior, falls, injuries, and other guest concerns.
* Provide basic first aid within the scope of training and immediately notify management or emergency personnel when necessary.
* Maintain constant awareness of ice conditions, guest traffic, congestion, and potential hazards.
* Communicate clearly and effectively with managers and team members using radios or other communication devices.
* Assist with guest flow during skating sessions, breaks, special events, and rink closures.
* Support opening and closing procedures, including safety inspections, rink preparation, and securing the area.
* Monitor the condition of rental skates, safety equipment, barriers, signage, and other rink supplies.
* Report damaged equipment, unsafe conditions, rule violations, maintenance issues, and guest concerns to management.
* Assist with maintaining a clean, organized, and presentable rink and guest areas.
*…
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