Luxury Mini Bar Attendant - Guest-Focused Service

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

The Mini Bar Attendant will be responsible for ensuring the highest standard presentation of the Mini Bar in guest rooms. The candidate will be responsible for preparing daily work assignments, preparing menus for posting, completing consumption reports, and fulfilling orders from the Mini Bar as well as other duties assigned by their leader. The candidate will work closely with Purchasing Manager to ensure consistent inventory availability.

The hourly rate for this position is $20.00/hr this is a part time position.

Hyatt has a very competitive benefit package for colleagues, which may include:

· 6 Complimentary hotel room nights at Hyatt hotels world-wide

· Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide

· Vacation, sick, and new child leave

· Complimentary employee meals

· And so much more!

Key Responsibilities

• Provide warm, humble and knowledgeable service throughout the property
• Create and assign boards to cover all Due-ins, Due-outs, and Stayovers, ensuring that all rooms have had the Mini-bar refreshed and accounted for.
• Oversee the Mini Bar to ensure consistency and compliance with the Mini-bar Standard Operating Procedures
• Take inventory of all snacks, alcohol, and items that are designated Mini-bar
• Assist management with projects or assignments as needed
• Monthly check of expiration dates and do the appropriate discard
• Monitor and maintain minibar carts and storages clean and organize at all time
• Be responsive on the radio (Zello application) when Office coordinator/Supervisors/Manager reach out

Employee Relations

• Assist in creating a culture that encourages our staff to grow
• Prepare all required paperwork including forms, reports, and schedules in an organized and timely manner
• Ensure in quality of guest experience, service, operational effectiveness, employee retention, and satisfaction
• Ensure consistent, thorough, and timely communication to peers, managers, guests, and vendors
• Continually strive to provide opportunities to advance the education and development of staff as it relates to food, wine, and service
• Understand and comply with all federal, state, county, and municipal regulations/ordinances that pertain to health, safety, and labor requirements of the farm/restaurant/inn, its employees, and its guests
• All other duties as assigned by manager

· 2+ years of similar experience in a luxury hotel

· Commitment to quality, excellence, and genuine hospitality

· Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints

· Excellent communication and interpersonal skills

· Ability to listen, communicate, and make connections

· Relevant experience in high-end hospitality/restaurant operations

· Excellent computer competency (e.g. well versed in PC and/or Mac-based MS Office, POS and PMS, Open Table, Tock, or similar booking program)

· Ability to work with confidential information

· A person of integrity; fair and consistent

· Creative problem-solving and critical decision-making skills

· Ability to work collaboratively across the organization

ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS

· Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards

· Must be able to lift and carry up to 40 pounds, and able to push up to 80 pounds

· Ability to stand and/or walk for prolonged periods of time

· Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs…