In-Room Dining Concierge — Luxe Guest Experience

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Since opening in 2024, Thompson Palm Springs has quickly established itself as the desert’s most coveted lifestyle resort in the heart of downtown Palm Springs. Showcasing iconic mid-century modern design, bungalow-inspired accommodations, iconic dining, and vibrant social experiences, the resort has become a sought-after destination for discerning travelers, luxury weddings, milestone celebrations, brand activations, corporate retreats, and high-profile events.

The resort features Lola Rose, a bold Eastern Mediterranean dining experience inspired by the spice markets of Istanbul and the seasonal bounty of California, alongside Bar Issi, an elevated coastal Italian concept that blends relaxed luxury with coastal culinary sophistication. Two expansive pool experiences, immersive mountain views, the HALL Napa Valley Tasting Room, and over 35,000 square feet of dynamic indoor and outdoor event venues provide endless opportunities for unforgettable gatherings.

Thompson Palm Springs was recently recognized among Condé Nast Traveler’s Top 10 Best New Hotels in the World (2026) and ranked the #1 Hotel in Southern California in the Condé Nast Readers’ Choice Awards (2025).

As an In Room Dining Server, your duties may include, but are not limited to the following:

• Stock, set-up, and deliver all room service orders and property amenities to guest rooms
• Retrieve trays from the guest rooms to maintain a neat and sanitary appearance
• Be knowledgeable of all services provided within the hotel and all menu items
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Ensure correct posting in POS system for communication to the service and kitchen department.
• Health, Dental, Vision Insurance eligibility after 30 days of employment
• Paid Time Off (PTO)
• Compassionate Leave
• Life Insurance
• Paid Holidays
• 401k Retirement Savings Plan & Company Match
• Paid Parental Leave & Adoption Assistance Program
• Free & Discounted Hotel Rooms at Hyatt Hotels around the World!
• Tuition & Wellness Reimbursement

Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Must be at least 21 years of age (required by California law to handle alcoholic beverages)

Previous experience working at a hotel/resort preferred

A true desire to satisfy the needs of others in a fast-paced environment.

Refined verbal communication skills.

Must have physical stamina to lift moderate amounts of weight.

The Standard, Mexico City | Mexico City , DIF , MX

Our family is always growing. Want to be in the know?