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Dual General Manager

Job in Northern, Floyd County, Kentucky, USA
Listing for: StepStone Hospitality
Full Time position
Listed on 2026-10-05
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Description

We are seeking an experienced Dual General Manager for the Courtyard Rocky Mount Hotel and the Residence inn Rocky Mount Hotel. The ideal candidate will be a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry.

Responsibilities
  • Initial scope of responsibility will be oversight for up to 2 properties within the portfolio.
  • Producing results based on well-developed short and long-term financial and operation plans that support company goals and objectives in such areas as revenue, market share performance, guest satisfaction, employee satisfaction, asset preservation and net operating income.
  • Holding teams accountable for results and strategy execution while displaying leadership qualities that motivate and inspire people to perform their best every day.
  • Evaluating performance by analyzing and interpreting data and metrics.
  • Working with hotel leadership and brand partners to maintain relationships, support alignment and growth.
  • Perform daily, weekly, and monthly meetings to communicate overall direction and provide leadership and communication
  • Prepare annual hotel/operation budget.
  • Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints.
  • Establish and maintain effective programs to ensure the security and safety of guests, associates, and Step Stone owned or managed assets.
  • Other duties as assigned.

#ZR

Requirements
  • Must have a comprehensive knowledge of all hotel departments and functions, Federal, state, and local health, safety, and legal regulations.
  • Must have exceptional mathematical and computer skills.
  • High school education and relevant training and experience required. Additional education preferred.
  • Ability to timely obtain any required licenses or certificates, including CPR training and first aid training
  • Occasional travel required.
  • Minimum lifting, pushing, pulling of 20 pounds.
  • Bending, stooping, upward reaching, manual dexterity.
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