General Manager, Lough Erne Resort

GENERAL MANAGER OPPORTUNITY AT LOUGH ERNE RESORT

Lough Erne Resort seeks an experienced General Manager to take full operational oversight of the resort and play a key role in shaping its strategic direction, building on the recent £5 million refurbishment. Working closely with ownership and TRU Hotels and Resorts, this will be a highly visible and present leader, combining exceptional service standards with strong commercial acumen, revenue generation and financial management.

With meaningful input into operating strategy, future investment and capital planning, the General Manager will have the opportunity to strengthen the leadership team, drive performance and further establish Lough Erne as one of Northern Ireland’s leading luxury resort destinations.

Lough Erne Resort is a five-star golf and spa destination set across a spectacular 600-acre peninsula in Northern Ireland’s Fermanagh Lakelands. Located near Enniskillen, approximately 90 minutes from Belfast and two hours from Dublin, the resort combines luxury accommodation, championship golf, exceptional dining, wellness and events within a distinctive lakeside setting. Since opening in 2007, Lough Erne has established an international profile, most notably as host of the 2013 G8 Summit.

The resort features 120 guest rooms across the main hotel and adjoining lodges, together with two golf courses: the Faldo Championship Course, designed by six‑time major champion Sir Nick Faldo, and Castle Hume. The golf offering is further complemented by a dedicated academy and Top Tracer-equipped practice facilities, serving both resort guests and established membership communities.

The wider resort experience includes the three-AA-Rosette Catalina Restaurant, Blaney Bar, Loughside Bar and Grill and Castle Hume restaurant, alongside a Thai‑inspired spa featuring nine treatment rooms, an indoor pool and thermal facilities. Six conference and meeting spaces provide a versatile setting for corporate events, private functions and weddings, with the Ross Suite accommodating up to 250 guests.

Owned by Lough Shore Road Limited and managed by TRU Hospitality, Lough Erne combines the standards and ambition of an international luxury resort with the warmth and personality of Northern Irish hospitality. A strong commitment to its people, professional development and environmental responsibility underpins the resort’s culture and its continued ambition to strengthen Lough Erne’s reputation as one of Ireland’s leading luxury resort destinations.

LOUGH ERNE RESORT BY THE NUMBERS

• Approximately 625 golf members – 235 Faldo and 390 Castle Hume
• Annual Subscriptions: £1,820 single / £2,450 family for subscription-paying Faldo membership categories; £475 for Castle Hume
• Accommodation Revenue:
  Approximately £3.43M annually
• Food and Beverage Revenue:
  Approximately £4.27M annually
• Golf Revenue:
  Approximately £1.22M annually
• 120 rooms across the main hotel and 25 lodges
• Approximately 30,250 rounds of golf per year

The General Manager reports to Mark Ward and Jeff Mahan of TRU Hotels and Resorts and directs all operations at Lough Erne Resort, including accommodation, golf, spa, food and beverage, conferencing and banqueting. In partnership with TRU, the General Manager translates the resort’s short- and long-term objectives into departmental plans, aligning financial performance with five-star service standards.

The role carries accountability for annual budgets, revenue growth, profitability and operating costs. Working through departmental leaders, the General Manager directs sales and marketing execution, revenue management and staffing, contributes to capital expenditure planning, and reports regularly to ownership and the management company on performance and operating…