Part-Time Night Auditor

Essential Job Duties and Responsibilities

• Night Audit & Financial Reconciliation:
  • Perform the daily night audit function, ensuring all transactions are accurately recorded, balanced, and posted to the hotel’s financial systems.
  • Reconcile guest accounts, ensuring accuracy in charges, payments, and billing adjustments.
  • Review reports and logs to verify transactions such as room charges, guest payments, and charges to the hotel’s amenities and services.
  • Ensure that all revenue and financial data is accurately reflected in daily reports.
  • Prepare and distribute end-of-day financial reports for management review.
• Guest Service & Assistance:
  • Provide front desk services to guests during the night, including check-ins, check-outs, and responding to guest inquiries.
  • Handle guest complaints, requests, and concerns promptly and professionally, ensuring guest satisfaction.
  • Offer assistance with room keys, special accommodations, and any other requests from guests staying overnight.
  • Act as the point of contact for emergency situations, following hotel policies for handling any incidents.
• Ensure that guest accounts are billed correctly, including charges for room rates, services, and incidentals.
• Process payments from guests, including cash, credit, or debit transactions, and accurately record them in the system.
• Prepare invoices and handle special billing requests, ensuring they align with hotel policies.
• Communication & Coordination:
  • Maintain open communication with the day shift team to ensure a smooth transition and continuity of guest service.
  • Coordinate with housekeeping, maintenance, and security teams to address any overnight issues or requests.
  • Document any significant issues or events during the shift for management follow-up.

• High School Diploma or equivalent required.
• Previous experience in a hotel or customer service role is preferred.
• Experience with hotel property management systems (e.g., InforHMS, Opera, or similar) is a plus.
• Previous night audit or accounting experience is highly preferred.

• Strong attention to detail and accuracy in financial reconciliation.
• Excellent communication skills, both verbal and written, to interact with guests and team members.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced, quiet, and sometimes solitary work environment.
• Basic accounting skills and understanding of hotel financial operations.
• Exceptional customer service skills with the ability to resolve guest issues independently.

• Ability to sit or stand for extended periods of time.
• Ability to occasionally lift or move up to 25 pounds (e.g., paperwork, guest items).
• Frequent use of hands, fingers, and wrists for typing, handling check-in materials, and operating the phone or computer systems.

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper
, we show up with warmth and authenticity (
Care Proper
), strive for excellence in everything we do (
Achieve Proper
), think creatively and resourcefully (
Imagine Proper
), and take pride in the style and culture that make us who we are (
Present Proper
).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help…