Part Time Overnight Security Officer- Hotel Magdalena

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Bunkhouse Hotel Magdalena US - TX - Austin

Security

Hourly/Entry Level Employee

Part-time

Hourly US Dollar (USD) pay basis

The Opportunity:

The Overnight Security Guard position must be observant, proactive, and able to make decisions independently. This position requires flexible response, from friendly notices to stern warnings accompanied with consequences. The Overnight Security Guard acts as motel ambassadors to ensure all guests enjoy their stay.

The person in this position must have excellent communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. The Overnight Security Guard position must develop and maintain the company’s culture, values and reputation in the public eye and with all staff, guests, vendors and partners

Who We Are:

In the mid-1950s and 1960s, the Terrace Motor Hotel sat on the same location as the Hotel Magdalena and the Hotel Saint Cecilia. This 14-acre stretch off South Congress spanning five city blocks, including the Terrace Motor Hotel, eventually came to be owned by legendary musician Willie Nelson. In the 70s, he started Austin Opry House, a famous 1,700 seat music venue, and also built apartments for musicians and traveling road crew.

We aim to honor our heritage and provide the same effervescent home to all who pass through.

We’re Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match
• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

• Make rounds every fifteen minutes, patrolling hotel
• Check doors of vacant rooms, housekeeping, and maintenance to confirm they’re locked
• Address guest needs such as additional towels or bedding, TV or internet issues, etc.
• Proactively engage disruptive guests, with a focus on de-escalation
• Explain and enforce hotel policies in rooms, pool area, and common areas
• Communicate with front desk to maintain full picture of activity around property
• Perform general upkeep duties such as trash pickup, washing pool towels, etc.
• Monitor community for suspicious activity and graffiti near store fronts and apartment property
• Write nightly report communicating any problems or issues and their solutions to the day staff
• Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
• Maintain a high level of cleanliness and safety in the work area
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications:

• 1-2 years’ experience in hospitality or security preferred
• Ability to multi-task and adapt to changing priorities
• High level customer service
• Strong communication and interpersonal skills
• Ability to speak, read, and write in the primary language(s) of the workplace

• The noise level in the…