Assistant Director of Employee Experience and Success

Assistant Director of Employee Experience and Success

Assistant Director of Employee Experience and Success Job no: 495675 Closes:
Work Type:
Staff Full-Time Locations:
Baton Rouge, LA Categories:
Human Resources, Recruiting

College:BRCC

Department:Human Resources

Type of Appointment:Unclassified - Administrative/Staff

EMPLOYEE EXPERIENCE - EMPLOYEE ENGAGEMENT - TALENT DEVELOPMENT

The Assistant Director of Employee Success and Experience assists the Baton Rouge Community College’s talent lifecycle and employee experience strategy. The position provides operational leadership for talent acquisition, onboarding, employee engagement, professional development, and related workforce initiatives. Working collaboratively with hiring managers, supervisors, employees, and campus partners, the Assistant Director translates strategy into consistent programs, responsive services, measurable outcomes, and continuous process improvements that help Baton Rouge Community College attract, develop, engage, and retain a high-performing workforce.

The Assistant Director serves as a trusted HR partner, provides day-to-day guidance to assigned team members, and may act on behalf of the Director when delegated.

Duties and Responsibilities:

35% Talent Acquisition on and Workforce Support

• Lead and coordinate recruitment operations that deliver an effective, equitable, and service-focused hiring experience.
• Partner with hiring managers to develop recruitment plans, sourcing strategies, timelines, and selection processes for faculty and staff positions.
• Coordinate job postings, applicant review, screening, interview ac tiv es, search committees, references, and pre-employment requirements.
• Build candidate pipelines and strengthen outreach for critical, specialized, and hard-to-fill positions.
• Promote BRCC’s employment brand and ensure a professional, timely, and welcoming candidate experience.
• Provide guidance on hiring procedures, documenta on, employment requirements, and applicable College, Louisiana Community Technical Colleges, Louisiana State Civil Service, and federal, state, and local legal requirements.
• Monitor vacancies, time-to-fill, source effectiveness, acceptance rates, and other recruitment measures; recommend corrective actions and improvements.
• Develop and coordinate recruitment strategies for job fairs, career expos, and community outreach events to promote the college’s employment opportunities and build talent pipelines.

20% Onboarding and New Employee Experience

• Coordinate an integrated onboarding experience that prepares employees and supervisors for a successful transition to BRCC.
• Administer and continuously improve preboarding, New Employee Orientation, first-day readiness, and structured onboarding activities.
• Coordinate with Human Resources, Information Technology, supervisors, and other campus partners to support timely access, resources, and communication.
• Develop onboarding guides, checklists, supervisor tools, and employee resources.
• Conduct new-hire follow-up and analyze feedback to identify opportunities to strengthen retention and early employee success.

15% Employee Engagement, Recognition, and Retention

• Implement initiatives that strengthen connection, recognition, retention, and a culture of excellence.
• Coordinate employee engagement, appreciation, recognition, and culture-building programs.
• Collect and analyze employee feedback from surveys, focus groups, stay conversations, and program evaluations.
• Support action planning that advances trust, collaboration, accountability, innovation, and quality communication.
• Assist with retention initiatives and recommend improvements based on workforce trends and employee experience data.

15% Learning and Leadership Development

• Support accessible, relevant…