Manager, Compensation Operations

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and River Source Insurance and Annuities.

Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Ameriprise has an exciting opportunity for a Manager of Compensation Operations to join our team! In this role, you will lead the day‑to‑day execution of Compensation Operations while providing hands‑on leadership, coaching, workload management, and development for a team of Compensation Operations professionals. You will oversee the delivery of compensation administration, annual compensation cycles, audits and controls, compensation systems support, operational readiness, and issue resolution, ensuring accurate, timely, and compliant execution.

This role is responsible for driving operational excellence through effective capacity planning, continuity readiness, process improvement, and team development while building a scalable, sustainable, and high‑performing Compensation Operations function.

The ideal candidate brings experience supporting compensation administration, annual compensation cycles, compensation systems, operational controls, or related compensation operations activities.

Compensation Operational Leadership & Daily Oversight

Lead and participate in compensation operations activities, ensuring accurate, timely, and consistent execution while reinforcing operational standards and resolving complex issues. Partner across Compensation, Payroll, HR Systems, and business stakeholders to drive operational efficiency and execution excellence.

Team Leadership, Coaching & Employee Development

Provide day‑to‑day leadership, coaching, and development for Compensation Operations team members. Manage workload distribution, capacity planning, performance, and prioritization to maintain service levels and support operational excellence across work streams.

Workload Management & Operational Continuity

Oversee workload planning, resource allocation, cross‑training, and continuity readiness across Compensation Operations activities. Identify and mitigate capacity risks to ensure sustainable service delivery and high‑quality execution.

Controls, Audits & Operational Risk Management

Support a strong control environment through audit, SOX, compliance, validation, and operational risk activities. Ensure documentation, approvals, and governance requirements are met while maintaining accuracy and compliance across compensation processes.

Annual Compensation Cycle & Year‑End Support

Lead operational readiness and execution activities for annual compensation cycles and year‑end programs. Coordinate resources, validations, issue resolution, and key operational dependencies to ensure timely and accurate delivery.

Cross‑Functional Partnership & Issue Resolution

Build strong relationships across Compensation, Payroll, HR Systems, HR Services, Finance, and other stakeholders. Coordinate dependencies, support issue resolution, communicate effectively, and elevate risks as appropriate to ensure seamless execution.

Documentation, Process Improvement & Operational Excellence

Drive process consistency, documentation standards, training, and continuous improvement initiatives. Identify opportunities to improve efficiency, scalability, and execution quality through standardization, knowledge sharing, and process enhancements.

- Bachelor's degree or equivalent experience

- 5+ years of experience in Compensation Operations, HR Operations, Payroll Operations, HR Systems, or a related operational function

- Experience leading teams,…