Benefits Manager

POSITION:
Benefits Manager

DEPARTMENT:
Human Resources

REPORTS TO:

SVP of HRIS & Benefits

As the Benefits Manager, you will be responsible for overseeing the day-to-day operations of benefits processes in support of the SVP of Employee Benefits. You will supervise the benefits coordinator and ensure high-quality and efficient service to field HR Business Partners regarding company benefits, as well as working closely with third party benefits administrators to problem solve and deliver excellent customer service as the first point of interaction for all escalated benefits issues.

This role provides corporate guidance over all benefits plans including the following: ESSENTIAL DUTIES AND RESPONSIBILITIES Lead on all benefits integrations including health & welfare, absence/FMLA, retirement, and other 3rd part benefits partners. Coordinate with field HR Business Partners (HRBP’s) and Third-Party Administrators (TPA’s) to:
Resolve employee Health & Welfare and/or Retirement Plan 401(k) questions and issues. Resolve escalated enrollment & eligibility issues. Resolve escalated leave & disability issues. Resolve escalated unemployment issues. Assist HRBP's with keying benefits transactions into payroll/HRIS & benefits enrollment systems. Research benefits payroll deduction errors;
Audit HRBP transactions regularly. Produce benefits/new hire kits as needed to onboard new and transitioning employees onto benefits. Perform benefits orientation as needed and train new HRBP’s on processes and procedures including benefits eligibility, 401(k) program design, leave of absence, and paid time off programs. Provide benefits support to field locations during HRBP transitions including new hire benefits orientations. Collaborate with leave of absence TPA and provide additional employee information as requested to complete claims.

Participate in weekly conference call with TPA’s to reconcile issues and complete special projects. Coordinate annual Health & Welfare open enrollment process throughout multiple locations;
Ensure completion and submission of all proper documentation within time limits. Coordinate annual distribution of Summary Plan Descriptions and Summary Annual Reports. Maintain and update benefits documentation, definitions and benefits rates across all plans as needed. Maintain and update union benefits eligibility and rates with TPA’s as needed. Assist in the processing 401(k) loans, withdrawals, other transactions, and the annual 401(k) plan audit.

Occasional travel may be required to support the on/off boarding of employee benefits forms other duties as required and assigned.

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Minimum 3-5 years’ Benefits management experience required HR/Benefits certification a plus

Experience with Workday Absence and/or Benefit solver highly preferred Working knowledge of common HR and Payroll policies and procedures required A bachelor’s degree or equivalent from a four-year college is preferred

Skills and Abilities

Requires solid understanding of health & welfare Retirement plan 401(k) benefits programs, and their related compliance issues High proficiency in Word and Excel and attention to detail a must Good time management skills Work well in a team environment Able to maintain confidential information

Competitive salary, commensurate with experience, and a generous benefits package that includes

• medical
• dental
• vision
• l…