HR Specialist, Service Delivery

Changing lives. Building Careers. Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care. We are seeking a Senior HR Services Coordinator to join our dynamic team in Princeton, NJ.

This role is a key contributor to the success of our Human Resources operations and plays a vital role in supporting and enhancing the employee experience across the full HR lifecycle. As a highly organized and detail-oriented HR professional, you will ensure that HR operations run smoothly and compliantly within our fast-paced, regulated environment. This position is ideal for someone who thrives in a collaborative setting and is passionate about delivering exceptional HR service in the life sciences sector.

• Coordinate core HR functions including onboarding, offboarding, compliance, and HR administration.
• Serve as a liaison between employees and management, promoting clear communication and consistent application of HR policies.
• Maintain accurate employee records and ensure data integrity within HRIS systems.
• Collaborate with the Leave of Absence (LOA) team to ensure timely processing of leave requests, proper documentation, and compliance with FMLA, ADA, and company policies.
• Collaborate with HR leadership to improve processes and implement HR Strategies.
• Collaborate with other departments on cross-functional projects.
• Contribute to special HR projects and process improvement initiatives that enhance our overall HR service delivery.
• Assess and respond to employee questions and inquiries; triaging requests, researching options, providing compliant, consistent answers, and engaging appropriate subject matter experts as needed.
• Support immigration processes, including coordination of visa applications (H-1B, TN, L-1, etc.), liaising with legal counsel, and maintaining compliance with immigration documentation and timelines.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3–5 years of HR experience, preferably in the life sciences, biotech, or healthcare industry.
• Strong interpersonal, organizational, and communication skills.
• Experience supporting U.S. immigration and LOA processes.
• Ability to manage multiple priorities in a regulated, deadline-driven environment.
• Proficient in Microsoft Office and familiar with HRIS platforms (e.g., Workday, Service Now or equivalent).
• Exceptional communication, problem-solving, and interpersonal skills.
• Demonstrated ability to handle sensitive information with confidentiality and professionalism.
• Knowledge of HR policies and practices, employment laws and regulations.
• Expertise in one or more disciplines – employee relations, benefits, OSHA, FMLA, workers compensation, or new hire orientation.
• Collaborates with corporate HR and payroll teams to support compensation, benefits, and employee relations initiatives.
• Highly organized with the capability to manage multiple tasks in a dynamic environment.

This is a hybrid role, and the ideal candidate will be based out of Princeton, NJ. The hybrid schedule requires in-office presence on Tuesdays, Wednesdays, and Thursdays, with the option to work remotely on Mondays and Fridays.

Salary Pay Range: $26.21 - $35.38 USD Hourly

Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees…