Sr. HR Business Operations Partner

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Full Time Benefits Eligible Professional Elliot Park-ADS and Admin, Minneapolis, MN, US

Salary Range: $88,000.00 To $99,000.00 Annually

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Senior HR Business Operations Partner

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.

Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.

At Catholic Charities, Human Resources exists to support the people who make our mission possible. We partner with employees and leaders to create a workplace where people feel valued, supported, and equipped to succeed.

We lead with compassion, empathy, and accountability, recognizing the humanity in every employee, listening to understand, and making fair, consistent decisions. Through talent acquisition, employee relations, benefits, leave and accommodations, performance development, compliance, and HR operations, we strive to provide responsive, trusted partnership throughout the employee experience.

When our people are supported and our leaders are equipped, our workplace is stronger and our mission to serve others is strengthened.

$88,000 - $99,000/annually

The Senior HR Business Operations Partner reports to the Director of HR Operations and serves as the agency-wide contact for employee relations, workplace investigations, performance and conduct matters, and leader consultation. This role manages employee relations matters from intake through assessment, fact-finding, recommendation, manager guidance, documentation, and closure, while partnering with the Director of HR Operations and CLO/CHRO/Compliance Officer at established consultation, approval, and escalation points.

Success in this role requires strong judgment and critical thinking skills; established credibility; a high degree of integrity, confidentiality, and ethics; conflict-management skills; and a thorough working knowledge of employment law and Human Resources best practices.

The Senior HR Business Operations Partner must actively align with Catholic Charities’ HR mission of compassion, empathy, and accountability and apply trauma-informed principles while helping leaders address workplace concerns fairly, consistently, with appropriate accountability, and in compliance with all applicable legal, contractual, or regulatory requirements and best practice standards.

This role leads both routine and complex employee relations work, conducts workplace investigations, coaches leaders, advises on disciplinary and performance matters, assesses employment risk, interprets policy, supports unemployment matters, and develops and facilitates employee-relations and people-management training. The Senior HR Business Operations Partner recommends employment actions, including termination when warranted; all terminations require approval from the Director of HR Operations before action is taken.

This is a high-impact, agency-wide role that will need to juggle and effectively prioritize competing demands. The successful candidate will thrive in a very challenging environment in a 24-7, multi-site organization.

• Serves as Human Resources partner for employee relations matters across Catholic Charities, providing consultation, coaching, and guidance to leaders and employees regarding workplace…