Principal, Workforce Innovation

## Principal, Workforce Innovation Apply:
Remote:
USA:
Full time:
Posted Yesterday:
R-1650
*
* Job Description:

**** The Principal, Workforce Innovation leads Cityblock’s future of work and talent AI optimization practice, partnering with the People Leadership Team and business leaders to design how roles, teams, and functions across the enterprise evolve. This role serves as the primary operational catalyst and AI enablement partner, building AI tools that make Talent programs and processes 10x more effective. This high-impact  forward-looking role keeps a view of our talent  evolution 12 to 36 months out and beyond, and follows a disciplined process for deciding, function by function, what should stay with people, what could be borrowed through partners or flexible talent, what should be bought, and what can responsibly be built or automated with technology.
**** Acting as a trusted advisor, thought partner and execution partner to senior leadership, you will serve as the strategist, designer, architect , and analyst leading this work. You will work with influence and autonomy to orchestrate the future state of roles and teams, implement changes in partnership with the business, manage and drive the roadmap, and analyze the ROI in order to continuously drive value across the organization..
**** For the People team's own processes and tools, the work is different: you design, build, and implement directly across the People org. Working closely with the Senior Director, Talent Optimization and AI, you will continuously identify opportunities to leverage AI and automation to increase efficiency and leverage across the function.,, You will design, prototype, and ship AI-powered workflows, agents, copilots, and automations that make the People function faster, scalableand more impactful, testing your own work and holding yourself accountable for measurable impact.
****** Lead Future of Work and Workforce Innovation (Enterprise)****
* ** Build and maintain a rolling 12 to 36 month plan of how roles, teams, and functions across Cityblock need to evolve, developed in partnership with the People Leadership Team, C-Suite Leaders, and stakeholders throughout the business**
* ** For each area of the business, work through the full range of options, starting with the human question: what should stay with people because it requires judgment, relationship, or trust, what could be borrowed through partners or flexible talent, what should be bought, and what can responsibly be built or automated with technology**
* ** Design the future state for roles across the enterprise, moving from what the job is today to what it should be, and define the human-in-the-loop model: what a system owns, what a person must own, what triggers escalation, and how quality is assured**
* ** Design with the business, not at it: the people doing the work know where the friction is, and involving them is both the right thing to do and the reason a design survives contact with reality**
* ** Build the analytical foundation that makes designs credible: work broken down to the task level with volume, time, cost, judgment required, and the constraints attached to each piece**
* ** Identify the future skills Cityblock will need and evaluate current skill gaps against that future state, informing workforce planning and talent strategy**
* ** Drive and manage the master roadmap tracking every future of work change in flight: sequencing priorities, expediting where needed, and keeping PLT and business leaders aligned on status**
* ** Help determine where Cityblock should start, weighing headcount volume, cost impact, burnout and attrition risk, quality and compliance exposure, member impact, and feasibility**
* ** Identify risks and barriers to…