People Operations Generalist

MDpanelis one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S.MDpanelallows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities.

In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry.

MDpanelis revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparingforand supporting physical examinations, backend processing, report submissions, and billing. At the heart ofMDpanel, our team is committed to delivering an unparalleled experience for all stakeholders.

We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission.

Position Summary:

The People Operations Generalist supports MDpanel’s employee base of several hundred team members across 24+ states and Canada, with a concentration in California. Reporting to the Director of People Operations, this role owns employee relations intake, leave administration, and multi-state compliance, and keeps the workflows behind them running as the People function scales with the business.

The Generalist owns the day-to-day workflows behind core people operations and partners with the Director to improve processes and introduce thoughtful automation. The role also leads work requiring discretion and sound judgment, including documenting employee relations matters, administering complex leaves, interpreting state-specific employment requirements, and advising managers on routine people matters.

Success in this role requires independent judgment within established frameworks, strong instincts about when to escape, and unwavering discretion with sensitive information. With a direct impact on the company’s compliance posture and employee experience, the Generalist serves as a trusted and highly visible partner to employees, managers, and People leadership.

Essential Duties and Responsibilities:

Employee Relations

• Serve as first point of intake for employee relations matters; conduct initial assessments and routine investigations, maintain thorough documentation, and partner with the Director of People Operations on complex or high-risk matters.
• Provide managers with day-to-day guidance on performance conversations, attendance, accommodations, and policy application, escalating complex or high-risk matters appropriately.

Leave & Accommodation Administration

• Administer leaves of absence end-to-end across all states of operation, including FMLA, CFRA, PDL, and state paid leave programs, coordinating with payroll and benefits vendors.
• Manage the interactive process for workplace accommodations, maintaining compliant documentation throughout.

Multi-State Compliance

• Own the multi-state compliance calendar: required postings, state registrations, new-hire reporting, wage and hour requirements, and annual filings including EEO-1 and California pay data reporting.
• Monitor legislative and regulatory changes across all states of operation, with particular depth in California, and translate changes into policy and process updates.
• Maintain audit-ready records, including I-9 compliance and personnel file…