Human Resources Operations Manager

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Full Time CPMI-Clinical Pharmacology Miami, Miami, FL, US

10 days ago Requisition

Salary Range: $60,000.00 To $80,000.00 Annually

Title:
Human Resources Operations Manager

Location:
Clinical Pharmacology of Miami

About us:

Evolution Research Group (ERG) is dedicated to delivering high-quality Phase I-IV clinical trial execution to help sponsors bring lifesaving and life-enhancing therapies to market quickly and safely. Founded in 2014, ERG has grown into a leading neuroscience clinical development company, with affiliate sites across the U.S. and deep expertise in clinical pharmacology, psychiatry, neurology, acute pain, and metabolic disorders. ERG has completed over 5,000 trials and continues to expand into high-need therapeutic areas in the U.S. and globally.

Job Description:

The HR Operations Manager serves as the primary on-site human resources representative for Clinical Pharmacology of Miami (CPMI), partnering closely with Corporate Human Resources, managers, employees, and external service providers to support the employee lifecycle and drive an exceptional employee experience. This role is responsible for HR operations, onboarding and offboarding, employee relations, recruitment coordination, compliance, performance management administration, and HR data integrity.

The HR Operations Manager helps ensure HR processes are executed consistently, efficiently, and compliantly while supporting employees throughout their employment journey. The ideal candidate is highly organized, approachable, solution-oriented, and passionate about creating efficient processes while supporting employees and leaders through a variety of HR matters.

Responsibilities:

• Serve as the primary on-site HR representative for CPMI and a trusted resource for employees and managers.
• Partner with Corporate HR and external Human Resource Outsourcing (HRO) partners to ensure seamless delivery of HR services.
• Manage employee onboarding and offboarding activities, ensuring a positive and organized experience throughout the employee lifecycle.
• Guide new hires through orientation, training coordination, and the onboarding process during their first two weeks of employment before transitioning ongoing support to their manager.
• Maintain accurate employee records and data within ADP Workforce Now and ensure timely processing of employee status changes, promotions, transfers, and terminations.
• Support optimization of HR systems, including ADP Workforce Now and other HR technologies.
• Review HR and payroll-related transactions for accuracy, including PTO submissions, employee status changes, promotions, new hires, and terminations.
• Monitor recruitment activity and partner with hiring managers, recruiters, and HRO providers to ensure open positions are appropriately posted, attracting qualified candidates, and progressing through the recruitment process effectively.
• Support hiring managers in improving interview practices, candidate evaluations, and overall talent selection processes.
• Ensure candidates are appropriately vetted and all pre-employment requirements are completed in accordance with company policies and procedures.
• Provide guidance to managers on performance management, employee development, corrective action processes, and employee concerns.
• Assist with employee relations matters, including conducting workplace investigations, gathering documentation, facilitating conversations, and recommending solutions in partnership with Corporate HR.
• Conduct termination meetings and support managers through employee separation processes.
• Administer and track performance review processes, ensuring evaluations are completed accurately and on schedule.
• Support employee engagement initiatives, recognition efforts, and site culture activities designed to improve the employee experience.
• Ensure compliance with federal, state, and local employment regulations, company policies, and HR best practices.
• Maintain compliance programs including I-9 documentation, labor law postings, personnel records, and required employment documentation.
• Coordinate OSHA-related compliance activities, certification tracking, incident reporting, and employee education regarding workplace safety procedures.
• Serve as a resource for employees regarding benefits, leave programs, workers' compensation processes, and HR-related…