Onsite HR Shared Services Specialist

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices andmanufacturingfacilities.

Ourteamscomefromindustriesaround the world, united by a shared commitment to excellence.

By refusing to settle, youcanhelpredefinewhat’spossible andshape the future of mobility.

We’re building an HR experience that is responsive, reliable, and rooted in trust—and our Shared Services team plays a critical role in making that happen. This Contract Shared Service Specialist is a key contributor to this mission, serving as the primary Human Resource contact for all North America inquiries and ensuring employees receive clear, timely, and accurate support.

This role acts as asubject matterexpertacross coretopicsthat touch every aspect of the employee lifecycle—including onboarding,payroll, benefits, compensation, policies, timekeeping, holidays, and offboarding. This role is pivotal for our organization tomaintainhigh standards of data accuracy, documentation, and service delivery.

You’llbe part of a collaborative team that values curiosity, continuous improvement, and a commitment to doing what’s right for employees.

In addition toowningonboarding and routine HR transactions, the Specialistprovides essential support for compliance, audit, andrisk related activities. This includes labor law alignment, tax and location validations, government information requests, and coordination with internal teams such as Internal Audit, Legal, Immigration, and HRIS.

This is an onsite position in Newark, CA. Please note, this is a contract role scoped for approx. 6 months with the potential for extension.

• Serve as the first point of contact forwalk‑up questions and HR Helpdesk tickets,providing
  
  Tier 1 guidance or routing inquiries to the appropriate HRpartner.
• Triage incoming cases, analyze requests, and determine the appropriate resolution, transaction, or escalation path.
• Partner with HR Centers of Excellence to resolve escalated issues and ensure timely, accurate case closure.
• Maintain detailed case documentation, including troubleshooting steps, resolution notes, and data updates.
• Monitor open cases to ensure Service Level Agreements (SLAs) are met and proactively follow up where needed.
• Help curate and maintain HR knowledge base content to ensure accuracy and usability.

• Maintain employee files and HRIS records, ensuring accuracy, compliance, andtimelyupdates.
• Manage pre‑boarding and onboarding activitiesforall
  
  North America, including I‑9 verification, HRIS document completion, andnew‑hireorientationlogistics.
• Prepare documentation, process routine HR transactions, and manage data entry and reconciliation tasks related to pay, employment history, and HR systems.
• Oversee international transfers, contractor conversions, and work authorization documentation for all North America employees.
• Facilitate conversations with cross functional HR partners to ensure smooth handling of escalations, exceptions, and sensitive employee matters.

• Provide…