Assistant Director of People Services

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Full Time New York, NY, US

4 days ago Requisition

Salary Range: $ To $ Annually

Our Company

Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces.

We redefine luxury hospitality by integrating the brand’s core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire.

Our Code

Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life.

Job Overview: The Assistant Director of People Services supports the People Services function of the hotel, including budget, planning, hiring, leadership, and the effective operation of the department. This role assists the Director of People Services in implementing HR strategy for Equinox Hotels and is responsible for ensuring that all hotel departments adhere to employment protocols and remain compliant with federal, state, and local employment laws, including all Collective Bargaining Agreements ("CBAs").

Reports To:
Director of People Services

Key Relationships:

Internal: All team members and 3 rd party contractors.

External:Hotel guests/visitors, other hotel personnel, and vendors/suppliers.

Essential Job Functions:

• Supports the People Services strategy to effectively optimize all aspects of employment, benefits, compensation, learning, development, and performance management for all team members.
• Ensures compliance with company policies and procedures, benefits policies and procedures, and state, federal, and local laws, including EEO-1, FLSA, OSHA, and Workers' Compensation; stays abreast of changes in employment law at all levels.
• Prepares appropriate reports relative to the People Services function.
• Maintains general People Services information, including organization charts, visa information, I-9 records, job descriptions, wage and salary information, and grievances.

Talent Acquisition & Onboarding

• Engages in staffing and recruitment activities, working across all hotel departments; coordinates interviews, arranges travel schedules, and administers the new hire process, background checks, onboarding, and HR administration for all levels.

Team Member Relations & Culture

• Provides counsel and assistance to management personnel regarding team member issues related to policy, culture, and leadership.
• Conducts team member disciplinary and harassment investigations as directed by the Director of People Services, thoroughly documenting issues, timelines, concerns, and relevant facts; maintains confidentiality and makes recommendations for action.
• Conducts exit interviews for departing team members and ensures final clearance and paycheck distribution; shares exit interview information as appropriate with the Director of People Services and company leaders.
• Maintains team member relations programs to support morale and culture.

Labor & Union Relations

• Handles monthly union reporting and maintains department records related to Collective Bargaining Agreements.
• Handles…