Assistant Human Resources Director

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ’ohana, or ’family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ’ohana truly means.

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The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Assistant Director of Human Resources

The Assistant Director of Human Resources is a visible HR leader who partners with the Director of Human Resources to lead the day-to-day HR function and execute short- and long-term people strategies. This role serves as the hotel’s Learning & Development champion, strengthening onboarding, service excellence, compliance learning, manager capability, and colleague engagement across the operation.

The ideal candidate brings strong HR generalist knowledge and a genuine passion for hospitality. They are equally comfortable advising leaders on employee matters, facilitating an engaging training session, interpreting policy, and building the systems that help colleagues do their best work. This role is designed to develop future Human Resources Directors.

Key Responsibilities

Own the hotel’s learning calendar and coordinate onboarding, new-hire orientation, recurring training, and job-specific development in partnership with department leaders.

Design, deliver, and maintain engaging learning experiences that reinforce luxury service standards, Forbes expectations, operational consistency, and Hyatt culture.

Facilitate training and communicate policies, procedures, safety updates, and guest service standards clearly to a diverse workforce.

Assess department training needs, translate operational priorities into practical learning plans, and coach managers on effective on-the-job development.

Build manager and leadership capability through development programs, performance conversations, feedback coaching, and succession-readiness initiatives.

Maintain accurate training records, completion reporting, materials, evaluations, and Learning Management System data; use results to improve learning impact.

Partner with the Director of Human Resources on HR strategy, workforce planning, recruitment and staffing, wage and salary administration, and execution of hotel and company initiatives.

Assist with employee and labor relations, performance management, recognition, engagement, leave-of-absence administration, and colleague communications.

Support international recruitment and colleague housing processes, as…