Human Resources Generalist

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands:
Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.

The HR Generalist plays an important role in supporting the day-to-day operations of the Human Resources function at the corporate location. This role provides hands-on HR support across a broad range of employee and organizational needs, including employee relations, onboarding and orientation, talent acquisition, employee lifecycle changes, HRIS administration, engagement, learning and development, and HR programs and initiatives.

The HR Generalist serves as a resource to employees, leaders, and the HR team, helping to ensure HR processes are administered consistently, efficiently, and in alignment with company policies and practices. This role requires strong judgment, organization, attention to detail, confidentiality, and the ability to build effective relationships with employees and leaders at all levels of the organization.

• Provide day-to-day HR support and guidance to employees and leaders on HR policies, procedures, programs, and employee-related questions.
• Lead employee relations matters, including documentation, investigations, performance management, attendance concerns, and policy-related issues.
• Maintain accurate and organized employee records and HR documentation in accordance with company policies and applicable requirements.
• Process and maintain employee information and employment changes within the HRIS, including promotions, transfers, job changes, compensation changes, organizational changes, and terminations.
• Assist with the administration and communication of HR policies, programs, and initiatives.
• Maintain confidentiality and exercise appropriate judgment when handling sensitive employee and business information.
• Prepare HR reports, tracking documents, and other information to support HR decision-making and business needs.
• Assist with HR compliance activities, audits, and required employment documentation.

• Support HR and operational teams with administrative aspects of DOT compliance requirements.
• Maintain required DOT documentation, certifications, testing records, and compliance tracking.
• Coordinate required DOT testing, documentation, and follow-up as needed.

• Support the recruitment and selection process by candidate communication, interviews, and other recruiting activities.
• Partner with Talent Acquisition and hiring leaders to ensure a positive and efficient candidate experience.
• Lead and facilitate new employee orientation sessions and ensure new hires receive required information, resources, and company policies.
• Coordinate with HR, IT, Payroll, and department leaders to ensure new employees are prepared for their first day and successfully integrated into the organization.
• Support core employee lifecycle processes, including promotions, transfers, job changes, organizational updates, and offboarding.
• Assist with exit and separation processes, including documentation, system updates, and coordination with appropriate internal teams.

• Serve as a resource to employees and leaders regarding workplace concerns, policies, performance expectations, and employee relations matters.
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