Data Center Technician

Jump’s Trading Infrastructure team is responsible for the datacenters, networks and supporting systems that power both Jump’s global low latency environment and high-performance computing (HPC) clusters. In this role you’ll have an opportunity to work with the latest in server, network and storage technology such as high-density cabinets and liquid cooling. You’ll also exist in a capacity that will allow project ownership from start to finish.

• Maintain data center infrastructure (power, cooling, hardware, cabling, tools/supplies, etc.) to provide maximum availability of services.
• Perform requirements gathering and planning for new hardware installs (i.e. physical location, power and cooling requirements, cabling, etc.).
• Install and configure data center infrastructure components (cabinets, power strips, structured cabling, etc.).
• Racking and cabling of data center hardware (servers, network equipment, storage devices, etc.).
• Hardware troubleshooting and break-fix.
• Initial configuration of network devices and Linux servers (Linux cli commands, switch cli commands, zero-touch-provisioning).
• Develop and maintain documentation.
• Interface directly with colocation providers and hardware vendors (questions, issues or new requests).
• Manage onsite contractors as needed (provide tasks, validate work, etc.).
• Shipping and receiving of equipment.
• Maintain inventory (serialized assets and consumables).
• Perform capacity planning activities within the Data Center (space, cooling, power, cabling plant).
• Occasional travel to other data centers/Jump offices.

• At least three years Data Center experience.
• Bachelor’s degree preferred.
• Meet physical requirements of the job (working on ladders/elevated platforms, ability to lift up to 50 lbs.)
• Knowledge of cabling standards/media types and ability to manage cables to an extremely high standard.
• Strong understanding of data center infrastructure (electrical/power, cooling, liquid cooling, mechanicals, safety, etc.).
• Availability to work evenings and weekends as required.
• Hardware repair experience (data center infra, servers, network devices, storage devices, etc.).
• Ability to understand basic network designs and topologies.
• Experience using/configuring Cisco and Arista devices via CLI.
• Experience working at the command line of Linux systems doing basic system troubleshooting and running scripts.
• Experience programming (such as in Python) a plus.
• Excellent written/verbal communication, time management and organizational skills.
• Ability to work well as part of global team in a fast-paced environment.
• Extremely high personal standards for work quality.
• Reliable and predicable availability.

• Private Medical, Vision and Dental Insurance
• Travel Medical Insurance
• Group Pension Scheme
• Group Life Assurance and Income Protection Schemes
• Paid Parental Leave
• Parking and Commuter Benefits