Business Analyst - Epicor

Position Summary

The Business Analyst is responsible for the day-to-day administration, support, maintenance, and optimization of the Epicor ERP system. This role works closely with accounting, operations, supply chain, manufacturing, and leadership teams to ensure the ERP system supports business processes efficiently and accurately. The ideal candidate combines strong technical ERP knowledge with excellent problem-solving and communication skills.

• Administer, maintain, and support the Epicor ERP environment
• Configure system settings, security roles, workflows, dashboards, and user permissions
• Troubleshoot ERP system issues and provide timely support to end users
• Partner with internal departments to improve workflows and optimize system functionality
• Assist with ERP upgrades, patches, testing, and implementations
• Develop and maintain reports, BAQs, dashboards, and custom queries
• Monitor data integrity and ensure accuracy across modules and processes
• Create and maintain system documentation, procedures, and training materials
• Train users on Epicor functionality and best practices
• Coordinate with external vendors and Epicor support when necessary
• Support integrations between Epicor and other business applications
• Analyze business needs and recommend ERP enhancements or process improvements

• Bachelor's degree in Information Systems, Business, Accounting, Supply Chain, or related field preferred
• 3+ years of experience supporting or administering Epicor ERP systems
• Strong understanding of ERP processes, including finance, manufacturing, inventory, purchasing, and operations
• Experience with Epicor modules, BAQs, SSRS reporting, dashboards, and system customization
• Knowledge of SQL and relational databases preferred
• Strong analytical, troubleshooting, and organizational skills
• Ability to communicate effectively with both technical and non-technical users
• Experience supporting ERP implementations or upgrades is a plus

• Epicor Kinetic experience
• SQL reporting and data analysis experience
• Manufacturing or distribution industry experience
• Experience with EDI, integrations, or automation tools
• Project management or process improvement experience

• Competitive salary and bonus potential
• Comprehensive health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Opportunity for career growth and advancement
• Collaborative and team-oriented environment

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present you as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application.

In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.