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IT Service Desk Analyst : End-User Support & Onboarding

Job in Cadentown, Fayette County, Kentucky, USA
Listing for: Xometry
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
Position: IT Service Desk Analyst I: End-User Support & Onboarding
Location: Cadentown

Xometry is looking for an IT Service Desk Analyst based in Lexington, KY. In this role, you'll deliver first- and second-level technical support to users through Slack, Jira Service Management, and in-person. Key responsibilities include diagnosing issues, managing IT equipment, and collaborating with the IT team.

Candidates need 2+ years of experience or a related degree, strong skills in Windows and macOS, and excellent customer service abilities. The role offers a competitive salary and benefits.

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